Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My experience with Rod Baker Ford was almost bi-polar. My salesperson Kaitlyn, and the other people I spoke with were friendly and helpful. However, as a long-distance buyer it almost seemed like they we My salesperson Kaitlyn, and the other people I spoke with were friendly and helpful. However, as a long-distance buyer it almost seemed like they went out of their way to make the process frustrating. I almost had to call off the deal when they added ridiculous dealer-installed junk to my used truck purchase AFTER the price was negotiated. Silly junk like “Spare tire lock” and “Pulse brake light” for hundreds and hundreds of dollars. That shenanigan makes the whole process feel slimy even though the people themselves seemed genuinely pleasant to deal with. Additionally, as someone who has purchased many vehicles over the internet, This process was one of the most difficult and illogical. If I hadn’t really wanted this particular truck, I certainly would have called off the deal because of their onerous procedures and the fact that they wouldn’t hold a vehicle even with a deposit while I was jumping through to very hoops they placed in front of a simple transaction. 3 stars about sums it up for me. More
What can i say, as a business owner for over 25 years , i look for truth and responsiveness rod baker ford excels on both !, very grateful for my first time experience with them 🙏 i look for truth and responsiveness rod baker ford excels on both !, very grateful for my first time experience with them 🙏 More
Brandon was very instrumental in influencing the sale of this vehicle. It was his follow up with me after my initial visit that convinced me to purchase the vehicle. He did an excellent job presenting and e this vehicle. It was his follow up with me after my initial visit that convinced me to purchase the vehicle. He did an excellent job presenting and explaining the vehicle model and options. Not sure if I would have purchased from Rod Baker if not for him. I would give him 5 stars from beginning to end of the transaction. More

