
Rod Baker Ford Sales Inc
Plainfield, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I truly enjoyed taking the car I bought out for a test drive without the sales rep. So it was personal to me. My sales rep Brian was great and knowledgeable. Great customer service. The whole process was drive without the sales rep. So it was personal to me. My sales rep Brian was great and knowledgeable. Great customer service. The whole process was simple and easy. I love my Fancy! 2021 Ford Explorer ST. Thank you Rod Baker Ford! More
I recently bought an Explorer St From RBF. This was my 5th ford in 10 years from two different dealerships. Although this was my first time at RBF I can say it was a very pleasant experience. This was my 5th ford in 10 years from two different dealerships. Although this was my first time at RBF I can say it was a very pleasant experience. They were willing to work with me on my trade numbers and well and the number on the Explorer. The dealership staff was very friendly, willing to take the time to answer my questions and show me all the documentation I requested on the unit i was looking at. Matt (my sales rep) took the time to show me all the service records and everything that they did to the truck once they took it back off lease. The finance staff was also very welcoming and willing to work with me on the (add-ons) i really wanted and the stuff i just didn't care about. The Explorer was Washed, Polished and cleaned inside prior to me getting there to see it/test it out. Matt stayed after his normal hours to help set up Ford Pass and help change over the two cars as well. All in all, they were very welcoming, very flexible on my deal i was looking to make and just a nice place to be when buying a care in the current financial climate that we are all living in today! More
Brett was amazing! He took so much time to help me find the perfect vehicle. Walked in both days and were immediately greeted with smiles by all staff. I would de He took so much time to help me find the perfect vehicle. Walked in both days and were immediately greeted with smiles by all staff. I would definitely recommend Rod Baker Ford. My parents have bought a vehicle there, and whenever they had a problem, the service department took great care of them also. More
My Salesman upon inquiring about a vehicle immediately sent me some very clear videos of the truck. I was looking at, once I got there The sales process was very quick and professional, my sales man was v sent me some very clear videos of the truck. I was looking at, once I got there The sales process was very quick and professional, my sales man was very professional and courteous, and the price was very fair. I’m actually from out of state and truly will buy here again, great experience More
They worked with me to pay off my lease a few months early so that I could take advantage of a promotional APR. The finance department did what it took to get me an extended warranty without breaking my early so that I could take advantage of a promotional APR. The finance department did what it took to get me an extended warranty without breaking my budget. they were also low pressure the entire time More
Our sales person, Matt, was great! Matt worked to answer all of our questions and address all of our concerns. He really helped to make the whole process easier. Matt worked to answer all of our questions and address all of our concerns. He really helped to make the whole process easier. More
I went to Rod Baker Ford and had the pleasure to work with Paige she was very knowledgeable and personable. I than went to the finance department and Michelle (I hope I got your name right) walked me th with Paige she was very knowledgeable and personable. I than went to the finance department and Michelle (I hope I got your name right) walked me through the process explaining each detail. Thank You, A.J. More
Everyone was honest and professional. It was my best experience buying from a dealership. I plan on buying my next vehicle from them as well. It was my best experience buying from a dealership. I plan on buying my next vehicle from them as well. More