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Rod Hatfield Chevrolet, LLC - Service Center

Lexington, KY

2.0
92 Reviews

92 Reviews of Rod Hatfield Chevrolet, LLC - Service Center

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May 27, 2022

My car was done with the oil change And I ended up waiting 25 minutes More

by KEVINMEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 27, 2022

Ok got done early Need better places to wait but playable. Busy place for sure. More

by carolbutler2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sipple
May 25, 2022

They greeted you with Generosity and your concerns they help all that they can for what you need I do appreciate all that they do they do a good job I will recommend the other family and friends have a goo More

by olivetmckee89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sipple
May 25, 2022

Extremely effiecent. Joel, my service advisor, was kind, courteous and knowledgeable. Brian was also very helpful. Pricing was under what I expected for other places arou More

by jaoliver88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
May 25, 2022

The service manager at the door was good. There was one worker there at the door who acted like I was imposing when I said I also wanted my liftgate checked. I told him I had mentioned it wh More

by LINDAGOSNELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
May 23, 2022

Very disappointing! While my truck was there I received a traffic citation in the mail. More

by Shep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff, Shane
May 20, 2022

Bought my car new there. Been back twice now for an oil change and tire rotation. Service department are a bunch of lazy useless people. Took 3 hours to change the oil and ro More

by FK4406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Sipple
May 20, 2022

The service department at Rod Hatfield went above and beyond to help me they were patient, attentive, and very kind as we worked through the maintenance situation with our truck. We definitely plan to u More

by kendralpenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dick
May 20, 2022

The staff were very courteous and helpful. My car was serviced and taken care of well. More

by aiyubp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
May 19, 2022

All workers I encountered except the woman at the check out counter were very rude and unhelpful to my questions. They told me they did a 27 point inspection but could not provide me with documentation. More

by 3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Sipple