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Rod Hatfield Chrysler Dodge Jeep
Winchester, KY
42 Reviews
Rod Hatfield Chrysler Dodge Jeep RAM offers many automotive products and services to our Lexington area customers. From quality new Chrysler, Dodge, and Jeep vehicles to used cars, we know anyone looking for a vehicle in the Lexington area will likely find something that catches their eye dealership. We carry a comprehensive new inventory of Chrysler, Dodge, and Jeep vehicles, including the all new 2022 line up. This makes us a good choice as your Lexington Chrysler, Dodge, Ram, and Jeep car dealer.
Our services include trusted maintenance for your Chrysler, Dodge, Ram, and Jeep vehicles, a widespread inventory of original parts for our Chrysler, Dodge, Ram, and Jeep cars, and financing to help our customers purchase the car of their dreams.
All pricing includes $1000 Dealership financing Bonus Cash and $1000 Trade Assist Bonus Cash.
Customer Must finance through Rod Hatfield Chrysler and must have a trade worth a minimum of $1000 to qualify for all discounts.
Contact Rod Hatfield at 859-681-8875 or come visit our dealership in person. We can be found at 1500 W Lexington Ave, Winchester, KY and we look forward to helping you with your new and used automotive needs.
Getting Acquainted with our New Chrysler, Dodge, Jeep Ram Dealership
At Rod Hatfield Chrysler Dodge Jeep Ram, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Chrysler, Dodge, Jeep and RAM parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.
You're also in good hands with our team of finance specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Rod Hatfield Chrysler Dodge Jeep Ram can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 1500 W Lexington Ave. Winchester, Kentucky, and we're are always happy to chat about new vehicles and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 42 reviews
July 17, 2025
I brought both of my Dodge Journeys in for oil changes one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of file for the second Journey for the same deal. When paying for the second Journey the total was more than the first oil change the day before, and I questioned why as both had the same deal of 2 FULL SYNTHETIC oil changes. Upon reviewing the work order, the service clerk informed me that I did not get SYNTHETIC oil change it was the recommended 5W20 and additionally I have not received SYNTHETIC oil in the Journey the day before. He did not like that I questioned the charge and arrogantly informed me that he would not put synthetic oil in any of vehicle of his. I was pi**ed, and asked what the point of the coupon and whey they didn't advise me of this before taking my service order??? He asked me where I wanted the price to be and I just said same as yesterday's; when I should have said it needed to be free since neither of my automobiles received the service I requested. I had chosen to use the local dealer for service as they are closer for me than to travel to Freedom Dodge in Lexington for routine service, but I will not be back to Hatfield's. Freedom will get my business purchase and service, from now on. More
by THEMAGGARDS5
Verified CustomerEmployees Worked With
Service Department
July 10, 2025
Everyone was very friendly, I did not feel pressured to purchase, and Mike S was very informative and knowledgeable in answering all of my questions. Great place to do business! purchase, and Mike S was very informative and knowledgeable in answering all of my questions. Great place to do business! More
by SHERRYMCGRAW0
Employees Worked With
Mike Sunnenberg
June 22, 2025
Great service. Promptly checked my vehicle and kept me updated on their progress. They are very friendly and customer oriented. Promptly checked my vehicle and kept me updated on their progress. They are very friendly and customer oriented. More
by honojess
Employees Worked With
June 12, 2025
This will make my third time coming here and i’ve always have had a good experience and always coming out with exactly what i’m looking for have had a good experience and always coming out with exactly what i’m looking for More
by carolinehoped2017
June 04, 2025
My guy is at Rod Hatfield CGJR did it again and set me up with an awesome deal. Whether you're the first time customer or a repeat buyer you can't go wrong. Most dealerships push you into purchasing a vehicl with an awesome deal. Whether you're the first time customer or a repeat buyer you can't go wrong. Most dealerships push you into purchasing a vehicle and manipulate you with tactics, but these guys are some of the most honest and forthright people I have ever met. They genuinely listen to what you have to say and what you're looking for and they do their best to try to help you get into what you want, and a payment that you're comfortable with. Whether they have it on site or they can get it from another location, they're more than willing to go above and beyond to try to help you best they can. That's why I've been a repeat customer three times in a row now! More
by J. Allan
June 01, 2025
A 2. 5 hour process turned into almost 5 hours. A vehicle that has been brought in at least 3 times for a problem since we bought it 18 months ago, you tr 5 hour process turned into almost 5 hours. A vehicle that has been brought in at least 3 times for a problem since we bought it 18 months ago, you tried to charge us.. Not going to pay for a service that is covered under the warranty. Turned out this didn’t fix the problem. Not a problem anymore. Went to another dealership and traded it on for a new one. More
by margaret.henson
Employees Worked With
May 26, 2025
Jeff and the guys were amazing to work with. Walked me through every step of what they were doing. Even let me know my cabin air filter was bad. Again Jeff and the guys were awesome 10 out of 10 Walked me through every step of what they were doing. Even let me know my cabin air filter was bad. Again Jeff and the guys were awesome 10 out of 10. More
by jgampfer
