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Rod Hatfield Chrysler Dodge Jeep
Winchester, KY
61 Reviews
Rod Hatfield Chrysler Dodge Jeep Ram is proud to serve drivers from Winchester, Mt. Sterling, and surrounding Eastern Kentucky communities with a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, including the latest 2026 models, along with a solid inventory of quality used cars. Folks looking for a dependable Chrysler, Dodge, Jeep, or Ram dealer near Winchester or Mt. Sterling will find friendly service and vehicles to fit a wide range of needs.
In addition to sales, the dealership offers trusted auto service and repair performed by factory-trained technicians using genuine Mopar parts. A full parts department and a knowledgeable finance team help make ownership simple and stress-free. From the showroom to the service lane, Rod Hatfield Chrysler Dodge Jeep Ram is committed to honest work, dependable vehicles, and taking good care of neighbors throughout Winchester and Mt. Sterling.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 61 reviews
Verified Customer
September 09, 2025
Everyone there was extremely friendly and easy going. Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process. Mike S. made it a dream to purchase a new car. There was no pressure at all. Mike Y also was very easy going and helped so much through the process. More
by jena.tipton
Employees Worked With
Mike S, Jim Rider
August 21, 2025
Very quick, knowledgable, and competent service department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along department. I started going to Rod Hatfield after the service center closer to me gave me the run around on a warranty issue. They strung me along for 4-5 months. Rod Hatfield took care of it in 3 days. Highly Recommend! More
by n/a
Employees Worked With
Worked with the Service Department
August 07, 2025
"Buying-as-is" is not let's see what we can snooker a buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27 buyer. I WILL NEVER BUY FROM ROD HATFIELD AGAIN. In fact I will tell everyone I know how I think I was treated. Oil pressure light coming on after 27 miles. NO SPARE TIRE. Live by the sword, go out of business by the sword. More
by carter.cornett52
Employees Worked With
Jim Rider
July 31, 2025
Rod Hatfield Chrysler Dodge Jeep made the purchase of my new Jeep a pleasant experience. I feel that they were up front about the price and didn't try to hide behind incentives that I wasn't eligible for. new Jeep a pleasant experience. I feel that they were up front about the price and didn't try to hide behind incentives that I wasn't eligible for. My salesman Mike S. went above and beyond to make my purchase go smoothly! I highly recommend him and this dealership. More
by LEVIPATRICK5
Employees Worked With
Mike S.
July 17, 2025
I brought both of my Dodge Journeys in for oil changes one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of one on 7/14 and the other on 7/15. I was using a coupon on the first one for two full synthetic oil changes for $130.00 and had a previous coupon of file for the second Journey for the same deal. When paying for the second Journey the total was more than the first oil change the day before, and I questioned why as both had the same deal of 2 FULL SYNTHETIC oil changes. Upon reviewing the work order, the service clerk informed me that I did not get SYNTHETIC oil change it was the recommended 5W20 and additionally I have not received SYNTHETIC oil in the Journey the day before. He did not like that I questioned the charge and arrogantly informed me that he would not put synthetic oil in any of vehicle of his. I was pi**ed, and asked what the point of the coupon and whey they didn't advise me of this before taking my service order??? He asked me where I wanted the price to be and I just said same as yesterday's; when I should have said it needed to be free since neither of my automobiles received the service I requested. I had chosen to use the local dealer for service as they are closer for me than to travel to Freedom Dodge in Lexington for routine service, but I will not be back to Hatfield's. Freedom will get my business purchase and service, from now on. More
by THEMAGGARDS5
Employees Worked With
Service Department
