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Rod Hatfield Chrysler Dodge Jeep
Winchester, KY
54 Reviews
Rod Hatfield Chrysler Dodge Jeep Ram is proud to serve drivers from Winchester, Mt. Sterling, and surrounding Eastern Kentucky communities with a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, including the latest 2026 models, along with a solid inventory of quality used cars. Folks looking for a dependable Chrysler, Dodge, Jeep, or Ram dealer near Winchester or Mt. Sterling will find friendly service and vehicles to fit a wide range of needs.
In addition to sales, the dealership offers trusted auto service and repair performed by factory-trained technicians using genuine Mopar parts. A full parts department and a knowledgeable finance team help make ownership simple and stress-free. From the showroom to the service lane, Rod Hatfield Chrysler Dodge Jeep Ram is committed to honest work, dependable vehicles, and taking good care of neighbors throughout Winchester and Mt. Sterling.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 54 reviews
May 06, 2020
IF YOUR THINKING ABOUT GOING TO THIS DEALERSHIP DON'T WALK....RUN AWAY!!!!! I bought a car from them and in less then a month had to REPLACE the engine, 8 thousand dollars later problem finally fixed. Th WALK....RUN AWAY!!!!! I bought a car from them and in less then a month had to REPLACE the engine, 8 thousand dollars later problem finally fixed. They of course offered no assistance which is there choice but I feel is bad business if you CARE about your customers! More
by jtlinz
Employees Worked With
Mike Young, Finance Manager
July 13, 2017
Don't Trust Them With Your Trade-In I bought a new SUV from this dealership, and they didn't turn in the paperwork until 3 weeks after I left, blaming the credit union for being so slow. I bought a new SUV from this dealership, and they didn't turn in the paperwork until 3 weeks after I left, blaming the credit union for being so slow. My first payment is due tomorrow and my financing wasn't even put through until a few days ago. It's been almost 30 days and they've still not paid off my trade-in. Overall, they seem to be eager to get you in a new vehicle, but as soon as you leave, that's where their effort stops. If you want a trustworthy dealership, take your business elsewhere. There are far better dealerships in central Kentucky. More
by GotDuped1
Employees Worked With
Wes Jenkins
March 27, 2014
i had a great experiance at rod hatfield the people were great to work with the process was easy and ran smoothly i love my new 2014 dodge avenger!!!!! great to work with the process was easy and ran smoothly i love my new 2014 dodge avenger!!!!! More
by blacktopeditionlover
Employees Worked With
michael patton,josh lane,
October 24, 2013
unfriendlyness they miss your paper work up and have you to come back to fix it three to four times the finance guy they have is very rude i rate this dealership as very bad business would not recommend the to come back to fix it three to four times the finance guy they have is very rude i rate this dealership as very bad business would not recommend them at all More
by rebecca101
Employees Worked With
Reuben in finance department
