Rodman Ford

Rodman Ford -- Sales Rep Rob Brown Just purchased 2 vehicles from Rodman Ford after working with sales rep Rob Brown, who is also the Asst. Commercial Vehicle Manager. Rob spent many h Just purchased 2 vehicles from Rodman Ford after working with sales rep Rob Brown, who is also the Asst. Commercial Vehicle Manager. Rob spent many hours working with us selecting the types of vehicles we needed (one for towing a trailer and one for around town use). The experience was excellent start to finish. There was zero sales pressure, and Rob helped us tremendously in selecting and finding the exact vehicles for our needs. One was on the Rodman lot, and the other Rob located at another dealer. Rodman and Rob's policy of an open negotiation (knowing invoice costs, dealer holdbacks, etc.) made the price discussions very satisfying. We knew we were getting a very fair price for both vehicles. Once the vehicles were in and prepped, Rob walked us through the vehicle features (which all dealers do, of course) in a patient and friendly manner. Top notch experience overall, and I highly recommend Rodman Ford and Rob Brown in particular if you are in the market. More

2014 Taurus SEL Jeff Knochin, my Sales and Leasing Consultant over at Rodman Ford, made my third car buying experience an absolute delight. I had looked around at oth Jeff Knochin, my Sales and Leasing Consultant over at Rodman Ford, made my third car buying experience an absolute delight. I had looked around at other dealerships but had trouble finding a salesman who actually listened to what I was looking for since my needs were pretty specific. It was refreshing to get someone who actually listened to me, spoke honestly with me, and catered to my exact needs. Needless to say, I left home that day in a new 2014 Taurus SEL, and have loved it ever since. More

First New Car Purchase & First Dealership Experience This was my first dealership experience and first time writing an online review. After having some trouble with an inexperienced salesman, Rodman' This was my first dealership experience and first time writing an online review. After having some trouble with an inexperienced salesman, Rodman's general manager, Charles Saghbini stepped in. I can't say enough about Charles. Charles and the Rodman team are not your typical dealership. Aside from their beautiful facility, they have knowledgeable and helpful staff, who have only the customer in mind. Charles went above and beyond to help me through my first new-car purchase. He found the car I was heart-set on buying and worked with me on what I could afford. He even picked up my trade-in. He made my first car-buying experience a pleasurable one and if I could rate 10+ stars, I would. Needless to say, because of Charles, Rodman Ford now has a lifelong customer. More

2014 Fiesta Purchase A delay in putting the financial paper work together resulted in me having to drive home in the dark, which was an adventure in itself due to my visio A delay in putting the financial paper work together resulted in me having to drive home in the dark, which was an adventure in itself due to my vision difficulties at night. A further delay was due to my auto insurance company being closed on Wednesday afternoons (which was unknown to me at the time) causing a day's delay in acquiring the car. That being said, I want to emphasize that neither of these delays was Rob Brown's fault. Rob went out of his way to make sure I got the Fiesta as soon as the paper work was complete by bringing the Fiesta directly to my home. I am very pleased with Rob's efforts to make me a happy customer. More

Shopping in my Boxers. Got up early Sat. Morning, found the Used truck that fit my needs on Rodmans website, and had everything worked out and waiting for me before my 2nd c Got up early Sat. Morning, found the Used truck that fit my needs on Rodmans website, and had everything worked out and waiting for me before my 2nd cup of coffee. From the start Rob Brown was timely in his phone response and efficient in collecting everything he needed prior to my arrival. After arriving at the dealership he had me in and out in under an hour, The sales Managers and Finance manager were all friendly and quick, A pleasant surprise and rarity in today's dealerships. Love my truck, Thanks for making it painless guys! (Note I did put on pants while in the showroom) More

Customer Service It was a rainy sunday and my car broke down on Rt 1, I was towed to Rodman Ford, I was not at all looking for a new car, I traded my car for a 2014 F It was a rainy sunday and my car broke down on Rt 1, I was towed to Rodman Ford, I was not at all looking for a new car, I traded my car for a 2014 Fuson SE... The process from start to finish was a great experience, I was afraid of making the decision to purchase again, the staff at Rodman were great at walking me thru the process. To that end I am an hour away from home and will have my car serviced from Rodman due to the customer service I received from Bill, and just the staff as a group are very professional. I would recommend this Dealership, More

I recently purchased a new Ford Fusion at Rodman Ford. I was very satisfied with the sales experience. All the people that I encountered in the sales department were friendly and helpful. I was extremely sa was very satisfied with the sales experience. All the people that I encountered in the sales department were friendly and helpful. I was extremely satisfied with my sales consultant, William Seifert, and my business consultant, Blake Gardner. They were friendly, knowledgeable, and helpful. It was a pleasure doing business with them. I would definitely recommend Rodman Ford to anyone who is interested in purchasing a new Ford. More

I couldn't have asked to be treated better. I just purchased my 2nd vehicle from Rodman, and once again I was treated with respect and everyone I encountered was fantastic!!! Russ Hicks, was the sales purchased my 2nd vehicle from Rodman, and once again I was treated with respect and everyone I encountered was fantastic!!! Russ Hicks, was the salesman, he went above and beyond to make sure I was satisfied and pleased with my vehicle. He made sure that once I chose the vehicle I was happy with my choice, and actually offered to allow me to test other vehicles just to make sure I didn't have buyers regret. I added a lot of accessories to the truck and Russ made sure he kept in daily contact with me to let me know they were on schedule to deliver on the date promised. He was pleasant, professional and most of all, he didn't pressure me. When it came to picking out the custom parts to my new truck and Phil Hunt also went out of his way to help me. He even came out to the vehicle with me with samples of leather to make sure I was making the right color choice. He walked me over to the sample accessories I had picked on the floor to make sure he had the order perfect. I also worked with Sonny Comperchio who was the desk manager the day I originally came to look at the truck. I actually have never felt more comfortable and relaxed at a dealership, especially when the desk manager walks over. There was one day during the time that I was waiting for delivery when Russ was off, and Sonny actually called me to keep me posted. Finally I worked with Blake Gardner in finance, I had come to the dealership with a pre-approved loan from another company and Blake asked permission to see if he could get me a better finance rate. He worked hard at it but to my amazement, he was able to drop the original rate I received from the other company by 7%. I went into the finance office and was dreading that part of the purchase, but Blake made me feel comfortable and once again did not put pressure on me to add anything additional to my loan. I would recommend if you are going to buy a vehicle, new or used, Rodman Ford is the place to go and Russ is the salesman you want to see!!! More

Evan was great. He tryed to help me the best he could. I live over 2 hours away. I did not get the vehicle at the moment. But I will contact him again next year when I try again to get a vehicle. Thank you. live over 2 hours away. I did not get the vehicle at the moment. But I will contact him again next year when I try again to get a vehicle. Thank you. Bill and Blake were great too. More

I was in the market to trade my 2006 Mountaineer and stopped into Rodman. I met Deb Jonasson who was absolutely professional, honest and caring about my needs. She gave me several options based on my stopped into Rodman. I met Deb Jonasson who was absolutely professional, honest and caring about my needs. She gave me several options based on my budget. I shopped around at other dealers (historically I have been an Imperial customer) and put together a detailed spreadsheet to compare all offers. I called Deb with some questions and she answered my questions quickly. After reviewing all options I went back to Rodman and test drove the Explorer Base model with Deb. Honestly, I wasnt happy with the vehicle options, so I asked to drive the XLT. Yes it was almost $8k more, which I did not want to spend but what a beautiful vehicle. I was sold on it. Deb & Brian Cutlip helped me figure out how to keep my payments in the range they needed to be. Brian was very fair on my trade. He was not bullish and took the time to explain his thought process which alot of managers do not do. I appreciated his time and courtesy. After the purchase, Deb spent the time with me to go over all the vehicle options and gave me a training on the touch system which I really appreciated. Ive bought alot of vehicles and being in sales myself I appreciate being treated fairly and not being forced into a car. I found the perfect car and would recommend Rodman - specifically Deb Jonasson to any friend in the market for a car. Thank you, Lynne Roby More