Roger Beasley Mazda Central
Austin, TX
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301 Reviews of Roger Beasley Mazda Central
An awful experience. I bought a used 2012 Toyota Camry from Roger Beasley Mazda Central because I believed I was dealing with a reputable dealership. After putting 3,00 I bought a used 2012 Toyota Camry from Roger Beasley Mazda Central because I believed I was dealing with a reputable dealership. After putting 3,000 miles on the car I took it to my independent mechanic for a full inspection. The list of issues they found was overwhelming and expensive enough to make me question whether this vehicle was properly inspected at all before being sold. What frustrates me most is that many of these problems appear to be long-standing maintenance and safety issues — not things that suddenly happened overnight after 3,000 miles of normal driving. Either these problems were known and never disclosed, or the vehicle was never properly checked before being put on the lot. When customers buy from a dealership instead of a random Craigslist seller, they are paying extra for trust, transparency, and peace of mind. That is exactly what I feel I did NOT receive here. I understand used cars can have issues. I’m not expecting perfection from a 2012 vehicle. But I do expect honesty and a reasonable level of responsibility from a dealership presenting itself as reputable. Beasley’s own site emphasizes trust, transparency, and customer care in reviews and marketing language, which is why this experience feels especially disappointing. An awful feeling after trusting a dealer to do the right thing. More
I enjoyed working with Mel. She was kind and patient with me. She answered all my questions and followed up with me. I’m glad I was referred to her when I was looking to buy and She was kind and patient with me. She answered all my questions and followed up with me. I’m glad I was referred to her when I was looking to buy and am happy with the experience. More
My wife and I decided to surprise our boy girl twins with a new car for their 16th birthday. Roel and Michael helped us pull together a deal the day of. Thanks both for being so accommodating and Michael in a new car for their 16th birthday. Roel and Michael helped us pull together a deal the day of. Thanks both for being so accommodating and Michael in particular for working late in the day to get things done and deliver the new Cx-5 to our house. They were so surprised and we are grateful for your help in making a special memory. More
I always have my vehicle serviced at the Central Roger Beasley Mazda. The service agent was good, I had a loaner car, and they did a great job. Waiting room is nice too - snacks, drinks, and TV if you hav Beasley Mazda. The service agent was good, I had a loaner car, and they did a great job. Waiting room is nice too - snacks, drinks, and TV if you have to wait. Two thumbs up! More
Everybody was courtesy, helpful polite had a great experience with our salesman Dylan was very helpful explaining everything about the car experience with our salesman Dylan was very helpful explaining everything about the car More

