Romeo Toyota of Glens Falls

A big thank you, to Michael and staff for being welcoming, helpful, and courteous. I would definitely recommend this dealership to a friend or family. welcoming, helpful, and courteous. I would definitely recommend this dealership to a friend or family. More

Great staff and easy to work with. I just bought my 2nd car from them and totally satisfied. Gave me great trade in deal. I just bought my 2nd car from them and totally satisfied. Gave me great trade in deal. More

Friendly , helpful, educated , and professional! Love them ! See Ty Loso. He’s fantastic. Highly recommended Romeo for your next car . Love them ! See Ty Loso. He’s fantastic. Highly recommended Romeo for your next car . More

At first it was a bit stressful but my Car Dealer Craig Picca went above and beyond to make sure I received the Rav4 I was looking for and bent over backwards to get this handled with kindness and apprecia Picca went above and beyond to make sure I received the Rav4 I was looking for and bent over backwards to get this handled with kindness and appreciation of my person and my business. Thank you Craig and Romeo Toyota, Addison and Paul. More

I've had a couple friends use Romeo Toyota, and i needed a car in a bad way! So i took a chance, wanting a lease but ended up with my own purchase, which is what i really wanted in the first place! Michael a car in a bad way! So i took a chance, wanting a lease but ended up with my own purchase, which is what i really wanted in the first place! Michael Scott was my dealer, and i have nothing but good things to say about him, his patience, his knowledge and kind personality. His willingness to answer all my annoying questions and keep me on speeddial! I love my new, used Toyota Rav and i thank you all. A special shout out to Paul as well, he helped me financially make the purchase happen! More

Naomi and service department are the best Easy communication and updates on car status romeo runs a very professional department communication and updates on car status romeo runs a very professional department More

Unacceptable Service and Refusal to Honor Warranty on a Defective Brake Caliper I recently visited Romeo Toyota of Glens Falls regarding an issue with my 2023 Toyota RAV4 XLE Hybrid. The car currently h Defective Brake Caliper I recently visited Romeo Toyota of Glens Falls regarding an issue with my 2023 Toyota RAV4 XLE Hybrid. The car currently has just 20k miles, and I discovered a serious issue with the brake caliper that appears to be a factory defect. Given the low mileage and the fact that it’s a 2023 model, I fully expected this repair to be covered under the factory warranty. Unfortunately, Romeo Toyota not only refused to acknowledge the issue as a factory defect but also declined to cover it under warranty. This left me questioning both their service standards and commitment to Toyota’s quality assurance. It’s incredibly disappointing that a dealership representing such a reputable brand would treat a customer this way, especially when safety is at stake. If you’re considering service at Romeo Toyota of Glens Falls, be prepared for the possibility of denial on legitimate claims and a lack of empathy in handling factory-related issues. I expected far more from a certified Toyota dealership. More

Recently began a quest to get a 2025 Toyota Camry AWD Hybrid. Called every dealership within 50 miles of Albany. Nobody could get me close to numbers I could afford with money I had to put down. Had give Hybrid. Called every dealership within 50 miles of Albany. Nobody could get me close to numbers I could afford with money I had to put down. Had given up and put deposit on vehicle I didn’t REALLY want. Then phone rings and a salesperson named Dylan Pearson and his sales manager Addison set up a deal in 24 hours to get me the Camry at the price I could afford. They were cool and not pushy through entire process. Now I’m driving a beautiful Camry because of their hard work. Next time you’re in the Market for a vehicle, call Romeo and ask for Dylan or Addison. You won’t regret it. Thanks fellas. More

After buys numerous used and new cars. I recently bought a car from Romeo Toyota and it was the worst experience I have ever had. Mainly, they have the worst and slowest service departme I recently bought a car from Romeo Toyota and it was the worst experience I have ever had. Mainly, they have the worst and slowest service department I have ever experienced. Also, after driving the car for only 2 days, major problems happened and they tried to blame me for it. After multiple days of arguments with both the sales and service department. They took almost 6 weeks to fix the problem and did not take care of the minor issues that they had promised me when I originally bought the car. Honestly, I will never recommend this dealership for anyone and I will never buy another car from them again. More

Great Sales Pitch/Totally Fake Results Bought a Prius Prime from Romeo Toyota/A major part of the sales pitch was service and car loaners. In three years never could get a car loaner for service, Today Prime from Romeo Toyota/A major part of the sales pitch was service and car loaners. In three years never could get a car loaner for service, Today I was guaranteed one for 8:00 dropoff for service and pick-up a loaner and got told none available and we have a lot of cars ahead of you to service. I was told no one gets in until 9:00 to discuss this with, so I left no service. Last time I went in for my free oil change, 1:00 appointment, waited got done around 3:30, they tried to bill me for the FREE OIL CHANGE had to get a manager to prove what I was given at the time of purchase. Their sales team is outstanding at sales, just NOT TRUTHFUL about service. More