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Romeo Toyota of Glens Falls

Glens Falls, NY

3.8
786 Reviews
We are proud to say we are a local family owned dealership which was previously Glens Falls Toyota which was also family owned. We strive to keep the feeling of family with each and every customer. We look forward to serving you!
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169 Broad Street

Glens Falls, NY

12801

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Showing 786 reviews

April 12, 2018

Keeping my 2002 Tacoma going long and strong. Short and sweet: Tho' it's a bit of a distance for me (two other Toyota dealerships are closer... in fact, I pass one on my way), the pleasant, friend More

by blizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 12, 2018

Best customer service I went to Glens falls Toyota service center to take care of a recall, Jim the service manager was very helpful , knowledgeable and professional. Every More

by OSLONYNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim stagman
April 12, 2018

Comfortable - relaxing atmosphere Salesman pleasant & personable - knowledgable & comfortable in his position. He helped me obtain the car I wanted at the price I was willing to pay. More

by Barblynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Foster
April 12, 2018

I purchased a new Prius from Paul and Joe. I had a very good experience with purchasing my Prius. It went smoothly and Joe was so helpful and knowledgeable explaining all the new features to me More

by gramirunner71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins and Joe Taylor, Joe Taylor
April 11, 2018

The Best dealership we have ever bought a vehicle from We were impressed by the friendliness and politeness of the two employees that worked with us to make the deal, Joe Taylor and Paul Wilkins. More

by S. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins , Ben Fuller, Joe Taylor
April 10, 2018

Patient, Knowledgeable and Fair I have been to other dealers in the Capitol region and Glens Falls Toyota outshines all the others. Our salesperson Nicole was patient and understand More

by A Grateful Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another gentleman who assisted with the sale - I think his first name was Paul. I'm sorry I don't remember more., Ben Fuller, Nicole Pafundi
April 10, 2018

My third Toyota I like this dealership. Their service department is top notch.. Excellent sales personnel. I have bought three vehicles there. Loved all of them. More

by Ilovetoyota3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lebowitz, Joe Taylor
April 10, 2018

Great Service Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate More

by LEAHMSHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Apr 10, 2018 -

Romeo Toyota of Glens Falls responded

Dear Leahmshea, Thanks for your feedback and comments. We have expanded our service support staff from our original two people (Jim our service manager, and one service writer), to Jim and three other support staff. Not being able to answer the amount of calls was a bad thing, and I would hope that the problems you described with making an appointment have been resolved or lessened. You can also make an appointment on line on our website if you didn't know. Thanks, Howard

April 09, 2018

35,000 service and check brakes Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain More

by bobkurtz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
April 09, 2018

Recall on Frame Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department. More

by RHUGGINS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
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