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Romeo Toyota of Glens Falls

Glens Falls, NY

3.8
793 Reviews
We are proud to say we are a local family owned dealership which was previously Glens Falls Toyota which was also family owned. We strive to keep the feeling of family with each and every customer. We look forward to serving you!
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169 Broad Street

Glens Falls, NY

12801

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Showing 793 reviews

April 16, 2018

Always very professional and fair Glens Falls Toyota is always fair, professional and accomodating. They give you a fair estimate of time, do what they say they're going to do, and che More

by riparius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dpt.
April 16, 2018

5000 Mile service Car was taken in shortly after my appointment and returned in a timely manner.Car was as clean as when i delivered it, found no grease inside or outsi More

by liberty_hf
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 16, 2018

oil change and snow tire removal Had a 10AM appointment for oil change and removal of snow tires. I advised I would wait for the car since the service would take a little over an hour More

by dickwdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman; service writer; cashier
April 14, 2018

Smooth - easy I live one hour from dealership and appreciated the convienence of handling all negotiations by phone/email while on job site - no down time! Never s More

by 2018pkbtacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Pafundi
April 13, 2018

to long i think that if you have an appointment at a given time that should be honored or it takes a long time to do the services and you have nowhere to go b More

by kyzcange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Fuller
May 10, 2018 -

Romeo Toyota of Glens Falls responded

Dear kyzcange, I am sorry your expectations were not met by us on 4/12. Was this for Service? You have referenced Ben Fuller, who is our Finance and Insurance Manager in the Sales Department, so if you could let me know what the appointment was for, hopefully we can improve.

April 12, 2018

Great visit Quick service . I was in and out. Everyone is so friendly and they don’t try to upsell you on everything . I love Glens Falls Toyota More

by lafemme508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone in service
April 12, 2018

Best customer service I went to Glens falls Toyota service center to take care of a recall, Jim the service manager was very helpful , knowledgeable and professional. Every More

by OSLONYNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim stagman
April 12, 2018

Comfortable - relaxing atmosphere Salesman pleasant & personable - knowledgable & comfortable in his position. He helped me obtain the car I wanted at the price I was willing to pay. More

by Barblynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Foster
April 12, 2018

Keeping my 2002 Tacoma going long and strong. Short and sweet: Tho' it's a bit of a distance for me (two other Toyota dealerships are closer... in fact, I pass one on my way), the pleasant, friend More

by blizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 12, 2018

Pre-trip service Needed oil change and checkup prior to a trip. Air and fluid levels were checked and adjusted and service completed in less than an hour. More

by OBRIANLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
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