138 Reviews of Glens Falls Toyota - Service Center
Routine Service Its very easy to schedule an appointment with the service department, list want you want to be done and ask for service to be done while you wait. Th Its very easy to schedule an appointment with the service department, list want you want to be done and ask for service to be done while you wait. The service manager is easy to talk to and gives you straight answers to your questions. More
Grateful to have such a dependable dealership I have been very satisfied in working with this dealership on all levels! I buy my cars from them and continue to have them serviced there. The staff I have been very satisfied in working with this dealership on all levels! I buy my cars from them and continue to have them serviced there. The staff are always friendly, helpful, reliable and considerate. Often going above and beyond my expectations. I have never been disappointed with any of their work. I have recommended them to all of my friends! More
Always thinking of their customer Great customer service very nice people to do business with. They are always very friendly. They have a great waiting room. When your car is done t Great customer service very nice people to do business with. They are always very friendly. They have a great waiting room. When your car is done they explain what was done and make sure you are happy. More
honest, friendly atmosphere Jim was honest in saying I could wait to change my right axle as he said it wasn't necessary because it wasn't leaking enough to change it. He has b Jim was honest in saying I could wait to change my right axle as he said it wasn't necessary because it wasn't leaking enough to change it. He has been checking on it when I go in for service. The office girls are very friendly and eager to assist me when I come in. Brittany was helpful in explaining things I didn't understand. More
Excellent service depr We have had routine servicing here several times since moving to the area. Have always been pleased with scheduling, wait times and performance. Tha We have had routine servicing here several times since moving to the area. Have always been pleased with scheduling, wait times and performance. Thank you Glens Falls Toyota! More
Great They are always willing to work with my schedule and confirm which services are really needed they do a great job! I appreciate their attention to det They are always willing to work with my schedule and confirm which services are really needed they do a great job! I appreciate their attention to detail More
Always a pleasure to work with Jim Stegman and the staff I have been a GF Toyota customer for many years. I have a lot of respect for how well run the entire dealership is and always appreciate the amazing s I have been a GF Toyota customer for many years. I have a lot of respect for how well run the entire dealership is and always appreciate the amazing service. It is a pleasure! More
Friendly and accomodating establishment. I am usually impressed with this Toyota dealer and it's service area. This time though I was a little disappointed. I actually drove over to make an I am usually impressed with this Toyota dealer and it's service area. This time though I was a little disappointed. I actually drove over to make an appointment to have my leased cars 40K mile service done. At the same time I told the receptionist about the chrome bubbling on the trunk lid of my 2016 Camry. Nobody came out to look at it at that time. When I took my car in for servicing I was told the part would cost over $225 and would have to be ordered and it wasn't covered under the basic warranty. I told this same receptionist I thought that since the chrome was bubbling up off of whatever it was affixed to, it would be a problem associated with the manufacturer of the part and nothing to do with me. She called the service manager out to look at it and he came outside and took pictures of the part. I told him the same thing. I didn't cause the chrome to bubble up, it had to be a manufacturing problem. He told me not to worry about it and he'd look into it and see what he could do. I think someone should have come out and looked at it the first time when I made the appointment. That way, if they were going to fix the part the would have already ordered it. Now, if they want to fix it (AT THEIR OWN COST) I will have to make another appointment and come back to get it done. Could have been fixed at this appointment if I were going to get it done. More
Tundra wipers I called on short notice because my drivers side wiper was not working. It was the Monday after the Superbowl. They got me in by appointment within 30 I called on short notice because my drivers side wiper was not working. It was the Monday after the Superbowl. They got me in by appointment within 30 minutes of calling them. Within 15 minutes my tee uck was fixed, I was in their system and I was walking out the door. Great experience. More
Positive as always. We've always been very pleased with the service we receive at Glens Falls Toyota. They're courteous and efficient and well qualified and always explai We've always been very pleased with the service we receive at Glens Falls Toyota. They're courteous and efficient and well qualified and always explain everything so we can fully understand our service needs. More