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Glens Falls Toyota - Service Center

Glens Falls, NY

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138 Reviews

138 Reviews of Glens Falls Toyota - Service Center

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April 10, 2018

Great Service Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate More

by LEAHMSHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Apr 10, 2018 -

Romeo Toyota of Glens Falls responded

Dear Leahmshea, Thanks for your feedback and comments. We have expanded our service support staff from our original two people (Jim our service manager, and one service writer), to Jim and three other support staff. Not being able to answer the amount of calls was a bad thing, and I would hope that the problems you described with making an appointment have been resolved or lessened. You can also make an appointment on line on our website if you didn't know. Thanks, Howard

April 09, 2018

Recall on Frame Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department. More

by RHUGGINS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 09, 2018

35,000 service and check brakes Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain More

by bobkurtz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
April 07, 2018

Reliable service, done well and quickly Had my car in for oil change and tire rotation, was taken in at scheduled time and returned to me within the hour. Service center staff is friendly an More

by ADK Doc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/A
April 05, 2018

Excellent service They always go above and beyond to take care of us. We have been happy with every experience here. They’re friendly, professional, and reasonable. Tha More

by Shannon Myles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
April 02, 2018

75,000 mile check and state inspection Have been using Glens Falls Toyota since 2009. Always helpful, professional and honest. Great service and customer attention. Will buy my next car fro More

by Ann Eloise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 02, 2018

Car Inspection Jim and his service crew are very good, fast and honest. No matter what service I get, I never have to worry about it. Plan to upgrade to my next Rav4 More

by word777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service.
March 30, 2018

20,000 check-up Toyota care contract and inspection The service department was able to answer all my questions. The wait period was excellent. The waiting room had coffee and magazines to read. Everyth More

by bh50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abodeely
March 30, 2018

Great time Managment and job service I always have had a great experience when at Toyota!!! I would not bring my car anywhere else now that I have finally tried out it out here!! More

by GLANSCm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the people in the service department
March 30, 2018

95 K SERVICE AS USUAL WORK DONE QUICKLY AND POLITELY WITHOUT ANY FUSS. I USUALLY DON'T GO TO DEALERS FOR SERVICE BUT MAKE AN EXCEPTION WITH GLENS FALLS TOYOTA. ALW More

by francon2FRANKMANN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM AND OTHER SERVICE PEOPLE
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