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Ron Bouchard Honda
Lancaster, MA
331 Reviews
At Ron Bouchard's Auto Sales, Inc. dba Ron Bouchard Honda we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values and more; or visit us at the dealership.Our team of professionals are available to you every step of the way via phone, email, chat or in person. We are happy to answer any questions you have, or schedule you a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 331 reviews
October 21, 2025
Great service we got from Honda and fantastic customer service from Leon Clarance for a great customer experience service from Leon Clarance for a great customer experience More
by Candypooh
Employees Worked With
October 19, 2025
On Saturday October 11, 2025 I dropped my car off at Ron Bouchards Honda in Lancaster Ma. due to a transmission dashboard light on the dashboard of my 2017 Honda Pilot. I was asked to call the service depa Bouchards Honda in Lancaster Ma. due to a transmission dashboard light on the dashboard of my 2017 Honda Pilot. I was asked to call the service department back on Monday October 13 to speak with the service manager "JJ". After speaking with "JJ" he told me that the diagnosis for the transmission was that it had to be completely replaced at a grand total of $11,287.69 and that there was no repairing it. The diagnose was p084c "Line Solenoid Valve A stuck ON. p177a "Line pressure Solenoid Valve A or Line pressure switch stuck OFF. p2821 "Line Pressure switch stuck ON. They tech drained the transmission fluid and stated that there was excessive clutch material on the drain plug magnet and the fluid was extremely burnt. Interestingly enough I had just had the transmission serviced (flush and fill) not 2-4 weeks earlier at the dealership and they stated that everything looked "great" when it was completed. After hearing of the $11,287.69 bill for a new transmission I told them to not do anything with it until I got back in touch with them. I then called a few transmission shops with one laughing that he had been in the transmission business for over 30 years and had never changed a Honda transmission with 100,000 miles on it ever because they were so reliable. So I had the Honda Pilot towed from Ron Bouchards to a highly recommended transmission garage and they did their own diagnose. The codes all came up the same at the transmission garage as they were at Ron Bouchards. The difference was that the transmission garage simply changed my Line pressure Selonoid valve for less than $500.00 and the Pilot is back on the road and running perfect. I can not believe, nor will I ever give Ron Bouchards and future business after this. I could have spent over $11,000 dollars for a transmission that was not needed and had it completely fixed and running perfectly for less than $500.00 dollars. I also tried to call and talk to a representative after getting texted multiple times to call back about a customer service survey but all messages and calls went unanswered. I would advise caution when using this dealerships service department. How a $500.00 repair could be turned into an over $11,000.00 dollars transmission replacement it beyond me. BUYER BEWARE. More
by First, N
Employees Worked With
October 18, 2025
I brought my 2021 honda CRV in for a check engine light. I Dropped it off late in the day. They were able to diagnose the problem get the part and repair the car by the next morning. I also had some other I Dropped it off late in the day. They were able to diagnose the problem get the part and repair the car by the next morning. I also had some other Services done while I was there. It was great working with Jimmy and JJ. I will definitely be back for other services in the future. It was a pleasure bringing my car to Ron Bouchard Honda. I always feel more comfortable having my car worked on by certified honda trained technicians over the local mechanics in my area. More
by tomamabile
October 15, 2025
Frank was super efficient communicating with us and helping us find the right car. Once we decided to move forward with it, he made sure we could get the car quickly! helping us find the right car. Once we decided to move forward with it, he made sure we could get the car quickly! More
by Alexis
October 14, 2025
Leo made my my car buying experience swift and smooth! We came in on a whim and signed for a car within the hour. Great transaction We came in on a whim and signed for a car within the hour. Great transaction More
by ciaraboivin
October 11, 2025
Our experience was great we love our new car thank you leo Eddie and Eddie o leo Eddie and Eddie o More
by ruthechevarria926
Employees Worked With
October 11, 2025
Really really really love our new pilot, leo, wally Eddie bratty, Eddie o. Levon and Tom thank-you so much we love our new car bratty, Eddie o. Levon and Tom thank-you so much we love our new car More
by josepina1114
Employees Worked With
October 10, 2025
Absolutely amazing experience! !!! Very accommodating, and knowledgeable! Loved that at any time we did not feel pressured! Thank you again! !!! Very accommodating, and knowledgeable! Loved that at any time we did not feel pressured! Thank you again! More
by Christaa09
Employees Worked With
October 09, 2025
This group is kind and very friendly. Everyone was helpful and a joy to talk to. Everyone was helpful and a joy to talk to. More
by maureen.e.girard
October 07, 2025
Benjamin White was my service writer, got right in for an oil change, tire rotation (Tech, Jaden L) Man, the service was done before I finished my coffee! Never got that at any other dealership! an oil change, tire rotation (Tech, Jaden L) Man, the service was done before I finished my coffee! Never got that at any other dealership! More
by dodd63
