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Ron Bouchard Kia
Lancaster, MA
183 Reviews
At Ron Bouchard Kia we want to make your car-buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values, and more; or visit us at the dealership. Our team of professionals are available to you every step of the way via phone, email, chat or in person. We are happy to answer any questions you have, or schedule you a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 183 reviews
May 25, 2019
Great Buying Experience eat experience! Jeff was so patient helping us decide what car would be best for us. He was willing to work on numbers and help with trade in value be eat experience! Jeff was so patient helping us decide what car would be best for us. He was willing to work on numbers and help with trade in value before we even came in. When we went down to test drive, he had the car out front waiting for us ready to go! The actual lease and pick up was seamless. Great job! Highly recommend Jeff!! More
by NGC1718
Employees Worked With
Jeffrey Duenas
February 11, 2019
Best experience buying a car EVER I have to say this was the best car buying experience ever!! My Salesman Ed Walsh was absolutely the best. He worked out a deal for me to trade my l I have to say this was the best car buying experience ever!! My Salesman Ed Walsh was absolutely the best. He worked out a deal for me to trade my late model Nissan, for a brand spankin new KIA Sportage that still seems too good to be true. Thank you very much Ed and everyone involved in making this experience possible for me.. I love Ed and this dealership, I’ll be back Digger More
by Diggerskis
Employees Worked With
Ed Walsh, Adderly Jimenez
August 27, 2018
Poor Customer Service We bought our first Kia last fall and had a problem with the drivers side mirror. We arrived at the dealership for our repair appointment on Saturday We bought our first Kia last fall and had a problem with the drivers side mirror. We arrived at the dealership for our repair appointment on Saturday and the part was not ready. They had painted the part the wrong color and refused to discuss replacing the part under warranty. Our phone calls Monday to the manager went unreturned and we did not hear from the service department with any information on their plans to get this problem resolved. More
by Phoenixlucky
Employees Worked With
Mike Finley
August 15, 2017
Worst Experience in a Long Time We were looking for a new Sorrento and stopped into Ron Bouchard since they are near our home. Things started out okay, but they are in the category We were looking for a new Sorrento and stopped into Ron Bouchard since they are near our home. Things started out okay, but they are in the category of dealership who insists on collecting all of your information and putting in their system before you can take a test drive. this took a long time, but we were finally on our way. During the test drive they were going to look at our trade. Once back from the drive, things went dramatically downhill. Their web page advertised up to $9K in discounts, but somehow we could only access about $4K if that. Then, they offered an insulting number for our low-miles, late-model trade. We wen to leave and at first the sales manager would not give our car key back, so my wife literally had to wrest it from his hand. Any possible sale was over at that point, but these two followed us out to the parking lot to further badger us into making an unpalatable deal. This dealership needs to move into the 21st century. The days of false advertising, bait-and-switch, and waiting at the salesperson's desk while he repeatedly runs-off to talk to his manager, should have ended in the 80's. Evidently, there are still a few holdouts. These folks will never get any business from me. More
by BigBassDude
Employees Worked With
Not sure, new salesman and didn't get a card
July 03, 2017
Outstanding I went to five different Kia dealerships looking for. New 2017 Kia Sorrento. Ron Bouchards was the best far and away. The sales people were outstandin I went to five different Kia dealerships looking for. New 2017 Kia Sorrento. Ron Bouchards was the best far and away. The sales people were outstanding. The general manager was great and they did not pressure me at all. Their easy going nature made it enjoyable to buy a car for the first time ever. More
by Lnap62
Employees Worked With
Russ Smith
June 12, 2017
A Tremendous Dealership Sales Team I recently purchased a 2017 KIA Sportage EX Turbo from Jake Walker. He is a truly exceptional sales professional as well as a wonderful person. He an I recently purchased a 2017 KIA Sportage EX Turbo from Jake Walker. He is a truly exceptional sales professional as well as a wonderful person. He and his sales manager, Jason Gaines, helped me get out from under a deal I was upside in, and put me into the perfect auto that fits my traveling needs. But individuals went out of their way to answer all of my questions, and went above and beyond to ultimately put my purchase together. Jake is very familiar with the advanced technology in the Sportage and since I am 70 years old, he even. Add it easy to understand. I would recommend anyone talking with Jake before they consider going anywhere else to look for a new vehicle. Paul McCarthy More
by Peteakc
Employees Worked With
Christina in parts department , James Kane, Jake Walker, Jason Gaines
June 06, 2017
Sleazy Sleazy Sleazy I will never lease another car from Ron Bouchard. Unfortunately, while my initial experience with them was positive, three months into my lease I wis I will never lease another car from Ron Bouchard. Unfortunately, while my initial experience with them was positive, three months into my lease I wish I could give the car back in order to never have to deal with those slimeballs again. I'm soured on Kia for life and wouldn't recommend Ron Bouchard to anyone. More
by LWest123
Employees Worked With
Amanda Gumtow, Stephen Castelli, Jason Gaines
May 24, 2017
Wonderful experience Amanda was absolutely wonderful to work with. She went above and beyond to do anything she could to make the process easy. She treats you more as a fr Amanda was absolutely wonderful to work with. She went above and beyond to do anything she could to make the process easy. She treats you more as a friend then a customer. Even after we bought the car and picked it up she followed up that very night with me because she knew I was nervous to drive a standard after 5 years of driving automatic. Amanda is an absolute sweet heart and a blessing to anyone looking to buy a car. She will be there 110% for you. More
by jgaudet
Employees Worked With
Amanda Gumtow
May 13, 2017
2013 Nissan pathfinder Eric z was great we described what we wanted in a vehicle and he said "I have just what your looking for" and he did, it's pefect. Thanks Eric Eric z was great we described what we wanted in a vehicle and he said "I have just what your looking for" and he did, it's pefect. Thanks Eric More
by chip_gagne
Employees Worked With
Eric Zewiey
May 13, 2017
Listened to my need great team, made it somple worry free. Good team...Ammada guided me through the whole process and Frank found what I was looking for. The car looked fantastic when I picked it up. All my r Good team...Ammada guided me through the whole process and Frank found what I was looking for. The car looked fantastic when I picked it up. All my requests that I wanted checked by service were honored Greeted at the door with by the pretty smile of Amanda. She made it's so easy and simple. More
by Say what?
Employees Worked With
Frank ( new Guy), Amanda Gumtow
