Ron Bouchard Nissan

WARRANTY is a Scam Paid $3K for "coverage" on a certified used rogue. They not only charged me $400 to just take a look at some issues but then wanted to charge me anoth Paid $3K for "coverage" on a certified used rogue. They not only charged me $400 to just take a look at some issues but then wanted to charge me another $3K for a "cracked A-frame". Took it to a real mechanic and they let me know It was some bushings, a $300 fix with labor. Frame was in mint condition. This place is useless and will rob you blind when they get the chance. I now have a bad AC compressor that my warranty should cover but I will not go back for them to charge me when I already paid for a $3K warranty. DO NOT GET THEIR "WARRANTY". I work in sales and understand the need to maximize opportunities but false information and stealing from customers is a disgrace. Will tell everyone to avoid this "dealership". More

Disappointed After filling out an online application for financing I was contacted by your salesman he was very professional and very knowledgeable. We went over After filling out an online application for financing I was contacted by your salesman he was very professional and very knowledgeable. We went over the entire application credit status all the necessary information and we made an appointment for Friday . I told him I did not want to drive down there 40 minute drive for me if they were not gonna be able to help me he reassured me he would do his best and needed to look at my car. On Friday I made the trip to the dealership the man I spoke to was in the Nissan section he was as I said professional and helpful. Unfortunately I ended up going to the main building in Fitchburg when I went I informed them that I had done The online application which he couldn't find so we went over all the information again without looking through any inventory or anything else I was told I don't make enough money sorry there's nothing I can do for you . I was embarrassed and angry that I had wasted time and gas . The salesman that I talk to previously was Valentin Who was incredibly professional and helpful and promised he would not waste my time, the sales man I talk to and their main building was condescending and rude I won't return there. More

They care for everything I am on my third vehicle purchased through the Ron Bouchard organization across three different dealerships and continue to be impressed at the level I am on my third vehicle purchased through the Ron Bouchard organization across three different dealerships and continue to be impressed at the level of attention they provide each and every time I go in there. Whether it is costly brake job or a quick "no charge" items to my vehicle I get a level of attention that you just don't see in the majority of business you deal with on a regular basis. True professionals whom I will buy from as long as I am able. More

Everything went well everybody had a job to do and did it th Everybody did a good job and they know what they were doing there were no lines friendly associates and they knew what they were doing Everybody did a good job and they know what they were doing there were no lines friendly associates and they knew what they were doing More

Went to research used car. Wanted to learn price of a used car. Ed Walsh, salesman, most knowledgeable and informative. No pressure. Next time I want to buy a car, I would se Wanted to learn price of a used car. Ed Walsh, salesman, most knowledgeable and informative. No pressure. Next time I want to buy a car, I would seek him. More

Oil Change Visit went Great!! The service people treated me good! I was very happy with the excellent customer service. They did a great job with the car. My visit went nice and ea The service people treated me good! I was very happy with the excellent customer service. They did a great job with the car. My visit went nice and easy. More

Recall service The service employee was very helpful. Both recalls were taken care of and since it was going to take longer than expected we were given a courtesy ca The service employee was very helpful. Both recalls were taken care of and since it was going to take longer than expected we were given a courtesy car. Wonderful service! Thank you! More

Easy in easy our Quick, easy and friendly. Had all the answers for me. And they had free snacks and coffee while waiting along with free wifi and soundproof room if Quick, easy and friendly. Had all the answers for me. And they had free snacks and coffee while waiting along with free wifi and soundproof room if I wanted to sister to music since I didn't have my headphones. More

They Appreciate Your Business! It's been a little over a year since I started utilizing the Ron Bouchard "family". The service is outstanding! Dan in service always explains what I' It's been a little over a year since I started utilizing the Ron Bouchard "family". The service is outstanding! Dan in service always explains what I'm getting done and suggests what would give me optimum performance of my car. Jeff, who sold me the car remembered who I was and came over to ensure I was still a happy customer. One gets the feeling that this dealership truly appreciates your business. I totally recommend them. Their service has made our family a customer for life! More

oil change, rotation of the tires very satisfied very quick services Dan Hochberg was quick on getting us out & on our way also told us of someone else coming in when we arrived early very satisfied very quick services Dan Hochberg was quick on getting us out & on our way also told us of someone else coming in when we arrived early for our apt. thank-you Dan More