
Ron Carter Chevrolet GMC
Alvin, TX
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My salesperson was Eric H. He was professional, helpful and patient. Was disappointed my car was not ready at the scheduled time. I waited for the cleaning of the vehicles for He was professional, helpful and patient. Was disappointed my car was not ready at the scheduled time. I waited for the cleaning of the vehicles for almost and hour. Then had to go and have the front and rear seats cleaned. They were stained pretty bad. More
Awesome salesman Awesome personality! Monty was very Monty B. He was very knowledgeable and he showed me various types for me trucks! I enjoyed working! Monty was very Monty B. He was very knowledgeable and he showed me various types for me trucks! I enjoyed working! More
Sales department was great. I never felt pressured. Finance department was below subpar. I chose to finance with my own bank and not the dealership. Finance dept told me I I never felt pressured. Finance department was below subpar. I chose to finance with my own bank and not the dealership. Finance dept told me I needed to contact my bank to fill out the remaining paperwork. “It’s not their job otherwise he would have to be there all day. “ I said it is your job.. I’ve bought numerous cars at other (local) dealership and I have never had to call both financing ends. The dealership has always taken care of everything. They let me walk out with the car without paperwork being finalized. (Major red flag) More
Any was great. Would deal with her again. Efficient, kind, and knowledgeable. Great experience at Ron Carter . Thank you. Would deal with her again. Efficient, kind, and knowledgeable. Great experience at Ron Carter . Thank you. More
Pretty great experience. Justin and Constantine were exceptional. I would not hesitate recommending them to my friends. Justin and Constantine were exceptional. I would not hesitate recommending them to my friends. More
Very poor communication. Slow and sloppy work. Over the course of a week we dealt with 5 different service advisors and were slow rolled. Dealerships ability to take care o Slow and sloppy work. Over the course of a week we dealt with 5 different service advisors and were slow rolled. Dealerships ability to take care of customers in a timely manner has died! It’s extremely sad that I own 4 vehicles all 2 years old or less and total in value of over $270,000 and take all of them to a local quick lube type place for maintenance because I can’t find a dealership that will provide oil changes while you wait for them. Dealerships expect customers to drop them off and keep them for a full day or two even if you make an appointment. Bottom line is dealers need to start taking care of customers so that they buy, maintain and trust them. DO BETTER! More
Went in for oil change and tire rotation, I asked before if they would do air pressure when they rotate? Was told yes, get in car and all tires were still low, So I go in and they take car back and do that. if they would do air pressure when they rotate? Was told yes, get in car and all tires were still low, So I go in and they take car back and do that. Start to drive away and no new sticker with date and miles so I go back and they do that. VERY poor service for such a simple job More