
Ron Carter Chevrolet GMC
Alvin, TX
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On day of service we are in waiting area and so many loud voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change and tire rotation. They charged to replace a weather seal around back door and should have been covered by warranty only had vehicle 1 1/2 and been waiting on a phone call regarding getting our money back for that charge. We have been here a few times and never had any complaints until now. 9 days now and waiting for a return phone call. The employees in past I did not see in service this time. More
Great organization throughout the dealership. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. More
I have been a returning buyer with Ron Carter in Alvin for quite a while. The courteous staff, knowledgeable and most importantly to myself, professionalism that this dealership carries is what keeps me c for quite a while. The courteous staff, knowledgeable and most importantly to myself, professionalism that this dealership carries is what keeps me coming back. More
Poor service. They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they s They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they said.."Sorry, come back in a few days.. More
Phenomenal customer experience from the sales team Wayne Schultz and Justin they worked hard to make it happen. Finance didn’t play games and worked hard to get me lowest rate highly recommended! Schultz and Justin they worked hard to make it happen. Finance didn’t play games and worked hard to get me lowest rate highly recommended! More
First time buying from a Ron Carter dealership, and I highly recommend them. They have a wide variety of brands, and a huge inventory to pick from. It was a pleasure working with Monty Broughton. He w highly recommend them. They have a wide variety of brands, and a huge inventory to pick from. It was a pleasure working with Monty Broughton. He was friendly, patient, and very time efficient. He was also very knowledgeable about the truck I purchased, and was able to answer all of my technical questions. He was also very helpful in walking me through a tutorial of operating the vehicle, using the infotainment screen, etc. More