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Ron Carter Chevrolet GMC

Alvin, TX

4.2
1,359 Reviews

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,359 reviews

March 29, 2024

Great dealership. Wait times can be long. Friendly staff, but High prices and slow services. Comfortable waiting area. More

by jacque24repka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
March 29, 2024

My service agent, Andrea was so helpful and nice. She was waiting for us when we brought our GMC Acadia in for service. She then called us to tell us what’s going on with the service and then was re More

by DQBUIMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
March 29, 2024

I definitely have had issues with the maintenance department in the last year, so having this current experience in 2024 was refreshing. The staff knew I had an appointment, they got me checked in, a More

by KNOWLEDGE_1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Rodriguez
March 28, 2024

When purchasing the vehicle I had to purchase a WI dow tint and wheel lock package that totaled $2400. I paid the 2400 but still haven't received the package nor have I received my 2nd key. I also have More

by TRAINORVF70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar 1 star, Mark Eaton
March 27, 2024

Kept my vehicle for two weeks on a repair that required no parts and in the process broke my power steps. Now, I’m waiting on a back ordered part. More

by TRACE_WILLIAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Constantine
March 27, 2024

Worst customer service! ! It took almost a month to get my vehicle fixed, phone calls not answered, no loaner car. I had to take pictures and videos for them to believe More

by beltranlivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel r
March 26, 2024

There was a little bit f a communication problem, but everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again w More

by DINOKSTANLEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrea and Chad
March 25, 2024

Service is always great here. Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the More

by BARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lorena
March 24, 2024

Omar Perez had the vehicle ready for me to test drive as promised. The promptness of valuing my trade in and financing had me in and out in a reasonable amount of time. More

by andrewdmorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perez Johnny Tran
March 22, 2024

Fast and friendly service. I got there around 7 pm and was done by 830 pm. More

by jared3williams
Recommend Dealer
Yes
Employees Worked With
Edgar Escobar
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