
Ron Carter Chevrolet GMC
Alvin, TX
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I drive about 2 hours to look for a car and happened to find Ron Carter through CarGuru. The car I wanted to look at was sold to another customer, but Savannah took real good care of me in looking for a ca find Ron Carter through CarGuru. The car I wanted to look at was sold to another customer, but Savannah took real good care of me in looking for a car more suitable for me, was within my budget, and fitted my wants/needs well. I had a wonderful experience with her, along with Johnny as he handled the paperwork. I didn’t feel pressured nor was given a rundown of the car, just felt like an A1 customer. I will be back for another car in the near future 👍🏽. More
The staff was very nice and did exactly what they promised. The free ride back home while my truck was being worked on was invaluable. Great job! promised. The free ride back home while my truck was being worked on was invaluable. Great job! More
The central console latch on my new 2023 GMC Sierra was broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was u broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was used. I didn’t realize it was used and different color until the next day when I was looking it over in the daylight. (It was closing time and dark when I picked it from the service department). Not happy they put a used center console in my $52,000 Truck. More
pretty good service special thanks to Miss Savannah Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the enti Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the entire Ron Carter team in Alvin Texas. More
My vehicle was dropped off on a Tuesday at 7am and for 3 full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been LOOKED at. No diag completed at all. It sat PARKED for 3 full days. I had NO vehicle for 3 full days. I pulled my Tahoe out of service for LACK of service and LACK of communication. I will NEVER come back to this location again for service or to purchase my next vehicle. More
Amazing service mister Todd gave us the best experience we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with the area but the staff and specially Todd gave us the best experience 10/10 recommend !! More