Ron Carter Chevrolet GMC

Unbelievably Poor and Self Serving I purchased an extended warranty on my 2012 GMC truck when vehicle was bought from them. Even tho I still had only 34,000 miles on the truck, the 36 I purchased an extended warranty on my 2012 GMC truck when vehicle was bought from them. Even tho I still had only 34,000 miles on the truck, the 36 month time period had just run out the month before I took it to sercive department. Three issues with truck, Slight rattle on heat deflector on passenger side, exhaust leak and transmission shifting hard from 1st-2nd (which comes and goes). Nice service rep said for a mere ($70-140) per item which means up to $420, he could tell me what needed to be done to repair the items. I told him I had gotten a notice from GMC on the transmission issue and he kept stressing his mechanics needed to get paid and that "IF" the extended warranty (which apparently isn't even a gmc item) would cover any of it, they would delete that initial screen, otherwise I would be out up to $420 to determine what was wrong with vehicle and then give me an estimate of how much to repair. The service rep obviously knew nothing about cars, but he did know he needed to get a signed document saying I would pay up to $420 so his mechanics could get paid. After a 10 minute tightening of exhaust pipe to manifold and installing a secondary clamp on a GMC poor design heat deflector, I was out of non-dealer shop with a total $25 bill... go figure. Now to find a dealer that will actually honor the transmission issue that GMC sent me a notice on!!! More

Salesman I have used TonyG for new car purchasing for years and always know that he will provided the best service and meet or exceed my needs. I have used TonyG for new car purchasing for years and always know that he will provided the best service and meet or exceed my needs. More

Outstanding Dealership I can't say enough great things about Ron Carter. The entire staff is so friendly from the time you get out of your vehicle to the end when you sign o I can't say enough great things about Ron Carter. The entire staff is so friendly from the time you get out of your vehicle to the end when you sign on the dotted line. Our salesman Dominique James made our purchase so simple and easy. We have to give a shout out to Daniel Morales as well such an outstanding example and leader. The finance team what a great group of gentlemen! More

Worthwhile My experience was very positive. I got great service and they worked very hard to get me the vehicle I wanted while offering helpful advice when need My experience was very positive. I got great service and they worked very hard to get me the vehicle I wanted while offering helpful advice when needed. Great worthwhile experience. More

Purchase of 2016 Equinox I was and continue to be pleased with my experience in the purchase of my 2016 Equinox. My salesman, Elie Gabrial, was very professional and helpful I was and continue to be pleased with my experience in the purchase of my 2016 Equinox. My salesman, Elie Gabrial, was very professional and helpful,as were others with which I interfaced. Thus far, everything is going smoothly. More

Great car buying experience No hassle, no gimmicks, such a great car buying experience. I would definitely recommend Ron Carter. Steve the salesman took great care of us and me No hassle, no gimmicks, such a great car buying experience. I would definitely recommend Ron Carter. Steve the salesman took great care of us and me find exactly what I was looking for. More

Pre-owned Sales The service that my husband and I received from your pre-owned sales staff, Louis and James, was by far the best experience I've had in a dealership. The service that my husband and I received from your pre-owned sales staff, Louis and James, was by far the best experience I've had in a dealership. They were friendly, professional, and treated us with courtesy and respect. I have already recommended your dealership to several co-workers and friends and will spread the word to more. Thanks for your wonderful service and keep up the great work! More

Great experience We bought a jeep and a ram 1500. They had a bug selection and good prices. Danny and Eric did a great job getting us in and out in a timely manner. We bought a jeep and a ram 1500. They had a bug selection and good prices. Danny and Eric did a great job getting us in and out in a timely manner. More

Easy Process Taylor Figueroa worked hard to find the right truck with the options I wanted. He was very nice and easy going. He made the buying process simple. The Taylor Figueroa worked hard to find the right truck with the options I wanted. He was very nice and easy going. He made the buying process simple. The finance department was also very professional and to the point . No pushy selling . Just nice folks. More

Great Experience Gene helped us to get a great deal on our Honda Odyssey. In a situation that can be a painful experience, Gene made it painless. Gene helped us to get a great deal on our Honda Odyssey. In a situation that can be a painful experience, Gene made it painless. More