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Ron Carter Chevrolet GMC
Alvin, TX
1,359 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2015
Best dealership My purchase of a 2014 Silverado was the best experience in purchasing a new vehicle I have ever had (I had to put a different make in the vehicle bran My purchase of a 2014 Silverado was the best experience in purchasing a new vehicle I have ever had (I had to put a different make in the vehicle brand selection box, because they do not have a selection for Chevy vehicles). The sales representatives were very professional and very easy to deal with. Elie Gabriel and his trainee Ashley Albanese were by far the most pleasurable and courteous sales representatives I have dealt with. They truly are a great asset for the dealership and they should be proud to have them working for them. I will recommend Ron Carter to anyone who is looking for a new vehicle. Thank you More
by charles2014chevy
Employees Worked With
Elie Gabriel, Ashley Albanese
August 31, 2015
Hassle free experience. My car buying experience exceeded my expectations because it was hassle free and pressure free. It was a very pleasant experience. Kyle is great to w My car buying experience exceeded my expectations because it was hassle free and pressure free. It was a very pleasant experience. Kyle is great to work with. More
by teresa
Employees Worked With
Kyle Graves
August 31, 2015
buying another vehicle from Tony G. Tony always makes my buying experience a breeze. This the second vehicle I've bought from him and the sixth overall from Ron Carter. I wouldn"t buy fr Tony always makes my buying experience a breeze. This the second vehicle I've bought from him and the sixth overall from Ron Carter. I wouldn"t buy from anyone else.. More
by dreggo121
Employees Worked With
none
August 29, 2015
Excellent Service 5th vehicle purchase at Ron Carter. The service is top notch. I value the friendly experience we received once again. Thanks very much for the grea 5th vehicle purchase at Ron Carter. The service is top notch. I value the friendly experience we received once again. Thanks very much for the great experience! More
by Ifrpilot
Employees Worked With
Woods Miller and Johnny Allen
August 28, 2015
$80,000 Worth of Disappointment!!!! I made this purchase fairly easy. I had my financing in order and I already had my vehicle picked out. I saw it one day, and went to buy in the next ( I made this purchase fairly easy. I had my financing in order and I already had my vehicle picked out. I saw it one day, and went to buy in the next (I had test driven one at a different dealership). I was often sitting and waiting while my sales man worked several people at the same time. Nobody even went over the car with me. Even when I bought it back in bc the car wasn't working right, and I wrote in the note to the service department that I needed an orientation - nothing! When I came to pick the car up, nobody helped me. Nobody called to let me know my plates were in. They sent me out with expired paper plates. I drove WAY out of my way and it was NOT worth it. I was hassled for everything they needed, but when it came to MY needs - it was like a ghost town in there. I returned several times but was never assisted. They sold me a faulty car (screen flickers, loud outside noise, rattling, transmission pulls, car sputters, etc.). I bought a brand new, $80,000 Denali/Yukon XL and was treated like garbage. I also told them I wanted to return the car (as they advertise you can return the car within 5 days). Of course they really don't let you - they just say they will fix the problem.....until the 5 days is over and then they don't have to honor it. There were other shady things too that had to do with credit union and being a veteran, but that's a whole other issue!!! More
by Houston Heidi
Employees Worked With
Carl
August 28, 2015
Decent. I had all my paper work completed early before noon on Tuesday. I arrived that afternoon around 4 to find that my vehicle wasn't ready to be driven ho I had all my paper work completed early before noon on Tuesday. I arrived that afternoon around 4 to find that my vehicle wasn't ready to be driven home because the inspection nor the detail had even begun! I was very disappointed. Kyle did get the ball rolling but I wasn't able to drive home until 630 that night. Christopher and Kyle were extremely helpful throughout the whole buying process, the only snag was me picking up the Jeep. Had that not been a part of the experience I would have rated this much better. More
by Alex
Employees Worked With
Christopher, Kyle
August 27, 2015
No Pressure Walked in on a Saturday, with no idea what kind of car In mind. Steve Slaughter and Cody asked a few questions as to my needs. Test drove one and did Walked in on a Saturday, with no idea what kind of car In mind. Steve Slaughter and Cody asked a few questions as to my needs. Test drove one and did not like it. Steve asked "Have you ever thought of a Buick"? No, so they showed me one and after the test drive I loved it. Walked in on a Saturday with no brand in mind. Met Steve and Cody. After a few questions, they showed me a few cars that met my needs. After the second test drive I found the car I wanted. The problem was my husband was at work. Steve said ok come back Monday morning. Which we did. I am now the owner of a new Buick SUV. More
by ladybugg
Employees Worked With
Steven Slaughter, Cody Mills
August 27, 2015
Great Fleet device Ben . Came to see a truck. Showedit to loved it. Then Don Wolfe. Great job. I'll be sending other people there. Feel like someone cares. Fleet device Ben . Came to see a truck. Showedit to loved it. Then Don Wolfe. Great job. I'll be sending other people there. Feel like someone cares. Greg (Detroit ) More
by Detroit
Employees Worked With
Ben Gonzalez and Don Wolfe
August 25, 2015
Excellent Customer Service! Great experience with an outstanding and professional sales staff. I have, and will recommend Ron Carter's auto dealerships to my friends and family f Great experience with an outstanding and professional sales staff. I have, and will recommend Ron Carter's auto dealerships to my friends and family for all of their new and used car purchases. More
by Lthomas1405
Employees Worked With
Steve Gilbreath
August 25, 2015
Finance department are idiots Just go and try to deal with them and it will become apparent...enough said! (And I paid cash!!!) I can not put a name because the idiot would not c Just go and try to deal with them and it will become apparent...enough said! (And I paid cash!!!) I can not put a name because the idiot would not come out of his kingdom office! More
by Noneofyourbusiness
Employees Worked With
Did not introduce himself
