Ron Carter Chevrolet GMC

great Always have a wonderful experience at your dealership. We always look around closer to home (Pasadena ) and when we find what we're looking for, we Always have a wonderful experience at your dealership. We always look around closer to home (Pasadena ) and when we find what we're looking for, we come down to Alvin to make our purchase. More

White jeep The service was great.johnny was great . No hassle. Had every ready for me to sign.help me with knowing where things were on the jeep. The service was great.johnny was great . No hassle. Had every ready for me to sign.help me with knowing where things were on the jeep. More

it was a great experience I enjoyed the help I needed to select the car I wanted. The vehicle is great, I hadn't had any problems with the car. I thought the service was excell I enjoyed the help I needed to select the car I wanted. The vehicle is great, I hadn't had any problems with the car. I thought the service was excellent. If I had any concerns or questions about the car I was attended well. I enjoy the car. More

Wonderful as always I always have a wonderful experience with everyone at Ron Carter. The staff are not pushy and will help you find exactly what you are looking for. Gre I always have a wonderful experience with everyone at Ron Carter. The staff are not pushy and will help you find exactly what you are looking for. Great customer service! More

always a pleasure Where do I begin? Always a pleasant experience buying from Ron Carter and it's professional sales team. The new Yukon Denali is wow, I was looking at Where do I begin? Always a pleasant experience buying from Ron Carter and it's professional sales team. The new Yukon Denali is wow, I was looking at the Tahoe for my third one in 7 years. I couldn't get the good looks and luxury out of my head looking at the Denali, It was more than I wanted to spend,but could not help myself. American luxury is back. More

Extremely rude and didn't care for the buyer! Went to look at a used 2014 ss camaro they greet me as soon as I walked in and then told me what I was looking for. After I told them the specific car Went to look at a used 2014 ss camaro they greet me as soon as I walked in and then told me what I was looking for. After I told them the specific car, I was able to test drive the vehicle and was told after we can sit down and talk about price. When I went and sat down when them he told me the price and that's when I started to try to negotiate with them. That's when every thing hit the fan. He gave me all the tactics for selling I told him I wasn't interested in the asking price after he dropped the asking price It still seemed high to m and it could be lowered just a little. Sammy Jimenez was our sales consultant went to speak to the sale manager. After a 10 minutes the manager and mr. Jimenez came to talk to us and the manger came very rude he told me that the price could not drop any more then it was and that where did I get my information from. After telling him what I did my research online. He told me that the days of negotiating price are over in today's world. He then told me in his words " I am manager I call the shots here not you!, I could sell this car at auction and I would rather do that then lower the price I would get more there, maybe this car isn't for you and you can find another dealer!" All this was said when I started to negotiate price and because I had done my research ahead of time. He did not like that I knew what I was talking about. I ended up staying to see what my trade in would go for towards the car and they gave me an ok amount not great but I felt like I was belittled and didn't have any say any more. I had told him I was not going to put anything down, later he told me the bank was asking for money down on the car but that wasn't the case they just wanted pocket money for the dealer ship to make more profit off of me. When I told him I wanted to see what the payment and interest rate was before we even consider that there would be a down payment. He told me to wait for the finance depart to discuss with them. When I discussed with them the payment the loan officer told me the payment and what I was financing for with down payment I told them that I didn't want to put a down payment. He then told me the deal couldn't be done. The bank wanted a down payment. I told them thanks for the time but I can't do that. I proceeded to walk to get my key to the vehicle I was trading in . Mr. Jimenez then came up to me and told me that why couldn't I put money down. I then told Min that I didn't want to. He then told Me that you can't even put $500 down. Which seemed odd since they told me that the bank was telling them I had to put money down and that with out it the loan could not be approved? I knew at that point for sure that , that money wasn't going towards the car but the sales mans pocket. I told him I would not put anything down. He then got my keys and told me rudely walking away from me that I can't help you then! Over all I didn't like being talked down to so rudely, they had no compassion or didn't even care about what I wanted what so ever. They do not have friendly customer Service! I wasted 5 hours there! Do not waste you time at Ron carter they will try to rip you off with everything. There are many dealer ships out there. Worst experience that I have ever had trying to purchase a vehicle. More

Daniel was awesome! Daniel was very helpful and made my car buying experience very positive! He was friendly, very helpful, and very fast! Daniel was very helpful and made my car buying experience very positive! He was friendly, very helpful, and very fast! More

Hard Time made Easy I was having a difficult time finding a car due to my poor credit. I went to several dealerships and was left waiting for hours to see if I could ge I was having a difficult time finding a car due to my poor credit. I went to several dealerships and was left waiting for hours to see if I could get fincanced. Though I was able to find another dealership I was treated like a second rate customer and left waiting for days for answers. After a few phone calls from the sales person Jason (who I highly recommend), and a call from the sales manager, I was ready to come in and sign papers. It took all the pain out of buying a car. More

Excellent service My husband and I have been buying from Ron Carter since about 93. This is the first time I have had to wing it on my own and am pleased to say the wh My husband and I have been buying from Ron Carter since about 93. This is the first time I have had to wing it on my own and am pleased to say the whole deal went great, actually much faster than I expected. Ellie Gabriel and his partner Martinez are a real team and I really appreciate the way they handled everything. More

Great service The sales guy, Gin, was very helpful and helped me get the biggest discount on the vehicle I wanted. Every one at the dealership was very nice and pro The sales guy, Gin, was very helpful and helped me get the biggest discount on the vehicle I wanted. Every one at the dealership was very nice and professional. I would recommend Ron Carter to any one look for a new vehicle. More