
Ron Carter Chevrolet GMC
Alvin, TX
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Purchased of a used truck. Thirteen years ago my wife and I bought a new Chevrolet Silverado from Ron Carter in Alvin, I am still driving that same vehicle, the salesman was Ste Thirteen years ago my wife and I bought a new Chevrolet Silverado from Ron Carter in Alvin, I am still driving that same vehicle, the salesman was Steve Gilbreath. Recently I have had a need for additional vehicle and returned to Ron Carter to look at used trucks. Steve Gilbreath, the same salesman who sold me my Silverado thirteen years ago was very helpful and suggested a 2006 GMC. I value his judgement and knowledge of vehicles. I am very happy with my purchase and look forward to many years of dependable service. More
Daughters graduation gift I really enjoyed working with Mr. Lundy. He is a very personable individual and really makes you feel comfortable thru the entire buying experience. I I really enjoyed working with Mr. Lundy. He is a very personable individual and really makes you feel comfortable thru the entire buying experience. I have already recommended him to several of my friends. More
amazing experience buying a car This is the second time i purchase a car in ron carter alvin but the first time by my own daniel and david (i dont remember the last name) was so frie This is the second time i purchase a car in ron carter alvin but the first time by my own daniel and david (i dont remember the last name) was so friendly show me like 10 cars and the last one (dodge dart) was the one perfect for me!! They give a good deal in my trade!! I recomend to go Ron Carter Alvin More
OUTSTANDING EXPERIENCE As my title indicates, I had an OUTSTANDING experience, which I wasn't expecting, especially having already dealt with a not so upfront dealer on the As my title indicates, I had an OUTSTANDING experience, which I wasn't expecting, especially having already dealt with a not so upfront dealer on the north side of town a few days earlier, who used low price offers (0, 0, 0) to lure you in, but once there.... well, you know the rest, things were not what they seemed, or as ADVERTISED in the newspaper! As a result, I W A L K E D! Because of the prior poor experience at the "other" dealership, I decided not to physically go to another, and simply chose to deal with them online. What happened after that restored my faith in car dealerships and salesmen---who I'd always equated to vultures and great white sharks! I got to cut out the middle man and was able to speak to and deal directly with the sales manager, Harry Shapiro, who I described my bad experience to, and he then cut through all of the red tape, and through the bullcrap, to match the other dealer's price, down to the last cent. I knew that I was getting a great deal, because the price was over $1,000 less than Consumer Reports' bottom line price. He even attempted to get me a better finance offer, one better than my credit union had already worked up for me. Now THAT's grrrrrrrrrrrrrrrrreat customer service. Harry had to go out of town for a few days, but left me in the very capable hands of Steven Gilbreath, and he even kept making sure that my experience was moving right along without a hitch. Steve picked up right where Harry left off. He picked me up from work and brought me to the dealership to close the deal, he showed me how all of the facinating gadgets work on my new Yukon, and answered ANY and ALL questions that I had. Since purchasing my new vehicle, I have continued to hear from both of them. I can honestly say, after having purchased 4 NEW vehicles in my lifetime (prior to this one), that this was the best vehicle buying experience I've E V E R had! They MAY have just restored my faith in car dealerships and salesmen! The online rep, my true 1st contact, who popped a picture of my new big boy [Yukon] up for me to see, also deserves a lot of credit! She too was knowledgeable and I must say, that doing business that way---having an online component, to lure customers in is VERY efficient and saves time and gas! Would I do business with them again, if I received the same all around stellar service? A B S O L U T E L Y! More
Excellent! I don't normally like the process of buyina a car, but this was different. I enjoyed the experience, and got excellent value from this dealership. I don't normally like the process of buyina a car, but this was different. I enjoyed the experience, and got excellent value from this dealership. More
Sales I was very happy with Mr. Elie he was friendly, helpful, and did his best to help us get in our new ride. He gets 5 stars as well. I was very happy with Mr. Elie he was friendly, helpful, and did his best to help us get in our new ride. He gets 5 stars as well. More
My Sales Experience Dominique James helped me lease a new 2014 Focus today. Every aspect of the transaction was pleasant and professional. I would happily recommend Dom Dominique James helped me lease a new 2014 Focus today. Every aspect of the transaction was pleasant and professional. I would happily recommend Dominique James and Ron Carter Ford to any friend. More
Dream come true!! I am extremely pleased with this dealership. They made my dream come true. Everyone was friendly and truly care about their customers and potential cu I am extremely pleased with this dealership. They made my dream come true. Everyone was friendly and truly care about their customers and potential customers. Billybob was outstanding. I've never had anyone work so hard to make my dream a reality. Thank you so much Billybob. Thank you Ron Carter in Alvin. More
HORRIBLE EXPERIENCE I BOUGHT A 2011 JEEP GRAND CHEROKEE IN FEBRUARY (2014) THIS YEAR. THE CAR HAS BEEN IN THE SHOP 7 TIMES SINCE THEN. THEY CANNOT FIGURE OUT WHY THE KEYL I BOUGHT A 2011 JEEP GRAND CHEROKEE IN FEBRUARY (2014) THIS YEAR. THE CAR HAS BEEN IN THE SHOP 7 TIMES SINCE THEN. THEY CANNOT FIGURE OUT WHY THE KEYLESS ENTRY INTERMITTENLY WORKS, I JUST HAD THE DASH REPLACED BUT THEY DID NOT FIX THE WARPED PIECE SO IT HAD TO GO BACK IN AND THEN MY DISPLAY SCREEN BLACKED OUT. MU SERVICE ADVISOR MIKE GARCIA DOES NOT CALL WITH UPDATES (UNLESS I HAVE CALLED SOMEONE ABOVE HIM TO COMPLAIN) AND THE GENERAL MANAGER, ALLEN HALL. COULD CARE LESS BECAUSE HE HAS NOT FOLLOWED UP WITH ME ONCE AFTER SPEAKING TO HIM SEVERAL TIMES. THIS HAS BEEN THE WORST CAR PURCHASE OF MY LIFE. DO NOT BUY A CAR OR HAVE YOUR CAR SERVICED HERE. THEY HAVE NO IDEA WHAT THEY ARE DOING AND IT SHOWS WITH THE LACK OF CUSTOMER SERVICE AND QUALITY OF WORKMANSHIP. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
BOUGHT A SLIGHTLY USED 2014 CAPTIVA Love my car. drives good. very clean. and didn't have to do combat to get it done! I have purchased several cars from Ron Carter, and if I ever need a Love my car. drives good. very clean. and didn't have to do combat to get it done! I have purchased several cars from Ron Carter, and if I ever need another one I would certainly go back. More