Ron Carter Chrysler Dodge Jeep Ram in Alvin

Best Customer Service! Thank you guys for helping me purchasee my first vehicle thanks to Adam V and Viviana D for helping me with my purchase really appreciate the time an Thank you guys for helping me purchasee my first vehicle thanks to Adam V and Viviana D for helping me with my purchase really appreciate the time and effort you guys did to get me where i want to be at and will definitely rate this place 5 STARS!! Truly appreciate the managers as well! Thank you guys for making this experience so fun! Im happy with my car More

Mark Ina was super helpful and nice . Experience was good. Got us into the jeep. Experience was good. Got us into the jeep. More

Very satisfied with everyone at this dealership! Thank you all for being very friendly & helpful. Special thank you to Mr. Mark, my car salesman. He made the process very easy, & his customer servic Thank you all for being very friendly & helpful. Special thank you to Mr. Mark, my car salesman. He made the process very easy, & his customer service was great! More

Never responds to phone calls or text. When you go up there to talk to service department they tell you a bunch of lies to get you to go away. Warranty paid to put a new windshield in my 2 When you go up there to talk to service department they tell you a bunch of lies to get you to go away. Warranty paid to put a new windshield in my 2025 Grand Cherokee. After months of waiting Ron Carter put in a windshield that was full of scratches. I then had to wait almost 2 months for a second windshield to be installed and it was scratched worse than the other. I have now been waiting for a third windshield again for almost 2 months and the service department told me they still didn't have it but when I went to parts department they said it had been there for two weeks. I'm still waiting on service department to tell me when the windshield can be installed. I don't have high hopes as im still waiting on a loud noise it makes through the noise cancelation speakers and to find out why my on and off stop soesnt work and why my touch sensitive door locks and key fob only work sometimes. I'm pretty sure they have no plans of fixing my car ever. Horiable service. More

This is the worst used car dealership ever. I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. Blake said he ordered the parts, bu I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. Blake said he ordered the parts, but in reality he never did. I brought the car for repairs or change it for another car, Only for them to tell me to trade it in for another car and be on a negative of $19,000. This is the worst dealership in Texas. Can’t even get an appointment to fix the problem on a car I bought less than a month ago. More

This is the worst used car dealership ever. I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. I told Blake and Mike about the iss I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. I told Blake and Mike about the issues if they car, Blake said he ordered the parts, but in reality he never did. I brought the car for repairs or change in for another car. Mind you, I’ve only used this car for less than 24hrs with all these issues, and Check engine light. Only for them to tell me to trade it in for another car and be on a negative of almost $19,000. I said no, they should fix the car. It’s over a month now, yet no body has called me back to let me know when they will be able to have a loaner car to give me, or an appointment to fix my car. Mind you, I paid over $4000 in extended warranty. This is the last time I will ever buy car at a ford dealership. They never have time to fix your car. Sometimes you have to wait for over 2 months to get a part. Like seriously all the lights in my car came on as soon as I drove out the lot. And they telling me they can’t do anything to help me. Even their new Manager that started last month. Can’t find a solution for me. Is exactly 1 month I bought a $32,000 car and it’s still parked in my Garage. Thank you Ron Carter for winning the award for the worst used car dealership in the whole of Texas. More

This is the worst used car dealership ever. I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. Blake said he ordered the parts, bu I bought a 2020 ford expedition over $32,000. Drove of the lot. The whole car broke down, the trunk doesn’t open. Blake said he ordered the parts, but in reality he never did. I brought the car for repairs or change it for another car, Only for them to tell me to trade it in for another car and be on a negative of $19,000. This is the worst dealership in Texas. Can’t even get an appointment to fix the problem on a car I bought less than a month ago. More

Worst service ever had. They need all new service advisors. Not helpful at all. Terrible They need all new service advisors. Not helpful at all. Terrible More

Juan Gomez was incredibly unprofessional! ! Every other word was an F bomb!! Never again!! Liar!! ! Every other word was an F bomb!! Never again!! Liar!! More

We had the best experience buying a car! We will be back soon to get another one. We will be back soon to get another one. More