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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
432 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 432 reviews

December 10, 2023

We were there for along time going through finding what I want and we finally found something and seemed to not bother anyone. Thanks all for your help More

by pscjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
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Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your experience with us! We appreciate your patience and understanding as we worked together to find the perfect fit for you. Our team is here to ensure our customers feel comfortable throughout the entire process, and we're glad to hear that it was a positive experience for you.

December 09, 2023

I had a great experience with Ron Carter as well as Mike as my salesman. I’m very pleased with the truck I got for the price I got it for. More

by medicmac70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hill, Jim, David, Mike Henderson
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Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your fantastic experience with Ron Carter and especially with Mike as your salesman! We're delighted to hear that you are pleased with the truck you purchased and the price you got. It's our goal to provide excellent service and value to our customers.

December 07, 2023

Mike was easy to work with and prepared everything so I could get through the buying process quickly. More

by romara1016
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Report | Print
Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike made the buying process easy for you and efficiently prepared everything. Providing a seamless and quick experience is a top priority for us. We appreciate your business and look forward to serving you again in the future.

December 05, 2023

Very helpful Helped me find the truck I wanted and being patient and understanding in the process More

by Tearhart2518
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
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Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to assist you in finding the truck you wanted. We strive to provide a patient and understanding experience for our customers, and it's rewarding to know we achieved that for you. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

December 05, 2023

Great service and excellent communication. My service advisor was very friendly and helpful with all my needs. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you received great service and excellent communication during your visit. Our team is dedicated to providing friendly and helpful assistance to meet all your needs. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

December 05, 2023

Service rep, Daphne was very nice and professional. My Edge was ready to go quickly. Great department. More

by lm020465
Recommend Dealer
Yes
Employees Worked With
Daphne
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Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Daphne provided you with nice and professional service. Our team takes pride in delivering efficient and top-notch service, and we're delighted that your Edge was ready quickly. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

December 03, 2023

It was over a week and no one call be me about my truck. i left messages with service. No callback either. I drove up to service to get an answer. Finally received answer on the repairs needed on my truck. More

by melsner760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female at service desk
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Jan 08, 2024 -

Ron Carter Ford Alvin responded

We sincerely apologize for the delay in addressing your concerns and the inconvenience you experienced in trying to reach our service department. Your feedback is crucial, and we appreciate you bringing this to our attention. We understand how frustrating it can be to wait for a response and we're sorry for any frustration caused. We will be addressing this matter internally to ensure that communication channels are improved, and our customers receive the prompt and attentive service they deserve. If there's anything else we can do to make things right or if you have any additional feedback, please feel free to reach out. We value your business and the opportunity to make improvements based on your experience. Thank you for your patience and understanding.

December 01, 2023

Slow poor overall. douglas Thompson is good. Otherwise very disappointed with entire complex. Communication poor More

by Jcovington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
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November 30, 2023

Very bad service. Highly unprofessional staff. Don't have enough technical know how. Hit and miss. Fix things that don't need to show something was done to vehicle More

by Amir raza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomson
Report | Print
November 30, 2023

Fantastic Everyone was very helpful and efficient. No games or sleazy sales tactics. Just business. More

by whatleyaaron91
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Dec 11, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team helpful and efficient. At Ron Carter Ford, we take pride in providing a transparent and straightforward experience without any games or sleazy sales tactics. We appreciate your trust in us, and if you ever have any more feedback or need assistance in the future, feel free to reach out. We look forward to serving you again!

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