
Ron Carter Ford Alvin
Alvin, TX
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Going back several trucks, every time I had maintenance issues other dealerships were weeks out from even looking at them. Gave Ron Carter a call and they were able to get me in immediately. By far the bes issues other dealerships were weeks out from even looking at them. Gave Ron Carter a call and they were able to get me in immediately. By far the best customer service I’ve experienced in my 32 years of dealing with maintenance issues. Thank you so very much. More
We had researched the exact vehicle we wanted and found it in transit to RC Alvin. Gabriel kept me up to date with it's progress to the lot and called me when it arrived on Friday. We had a 3:30 appointm it in transit to RC Alvin. Gabriel kept me up to date with it's progress to the lot and called me when it arrived on Friday. We had a 3:30 appointment, took a test drive and worked out the details. The manager even stopped by to check on us. Johnny in finance was very helpful and we did sign up for the extended warranty. I appreciate the straightforward salesmanship and dealings in black and white. We do not purchase vehicles often but will definitely share the word RC Ford in Alvin is definitely on track with customer satisfaction. Brissa visited with us while we were waiting. She has a great personality. More
Service department made you feel welcomed and my problem was fixed relatively quickly. No hassle or over promise. I think the cost was a little high but that is to be expected. was fixed relatively quickly. No hassle or over promise. I think the cost was a little high but that is to be expected. More
Very professional and nice crew. They were prompt, caring and knowledgeable with the product. I purchased multiple vehicles from here. They were prompt, caring and knowledgeable with the product. I purchased multiple vehicles from here. More
Very knowledgeable and friendly sales and finance people. This was my first new car purchase. Angelo and Mike made it an easy experience and really got to understand what I was looking for. This was my first new car purchase. Angelo and Mike made it an easy experience and really got to understand what I was looking for. More
Robert Hernandez was very professional and polite. Great salesman. He went out of his way to accommodate our needs and explained all the features of the vehicle which gave us peace of mind to purchase this salesman. He went out of his way to accommodate our needs and explained all the features of the vehicle which gave us peace of mind to purchase this car for our daughter. Thank you. More