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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
430 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 430 reviews

May 10, 2024

I experienced the stroud under my truck not secured again, and I mention that it was not secured the last oil change w had and the service tech assured me that that would not happened and that was not More

by BACKUSMOLE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 10, 2024

They were quick and very helpful with identifying the issues. Made suggestions and fixes promptly. More

by arpee_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 09, 2024

Too much delay for oil change Took 2. 30 hrs from 7.30 to 10 am More

by BABUMALAYIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
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May 09, 2024

Great service and timely as well. This service department is amazing, I wouldn’t take my vehicle anywhere else More

by Dexterutley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Brissa Ochoa, Daphne Deason, Irving Velasquez, Terrell Chopin, Zach Taylor, RICKEY SPECHT, Anthony Valverde, Adrian McClure, Jasmine James
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words! We're thrilled to hear that you received great and timely service from our team. It's wonderful to know that you consider our service department amazing and that you trust us with your vehicle. Your satisfaction is our top priority, and we truly appreciate your loyalty. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to serve you! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 09, 2024

This was the best experience I’ve ever had with buying a vehicle. Everyone from the salesman to the finance guy was get top notch. More

by jduncan006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICKEY SPECHT
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your vehicle-buying experience, guided by Rickey Specht and our finance team, was the best you've ever had. Providing top-notch service is our priority, and we're delighted that we could exceed your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 09, 2024

At Ron Carter Ford, speed and personalized service are the norm! Daphney always has my back, making sure my visit is lightning-fast and tailored just for me. More

by remaddox21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 09, 2024

Anthony, Irving and the entire team at Ron Carter made me feel welcome from the moment I stepped in the door. More

by JT.KIRK00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Velasquez, Anthony Valverde
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're delighted to hear that Anthony, Irving, and the entire team at Ron Carter Ford made you feel welcome from the moment you stepped in the door. Providing a warm and welcoming environment for our customers is very important to us, and we're glad that our team exceeded your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 09, 2024

Very accommodating, listened to my needs and wants and found the perfect truck. Financing options were helpful. More

by stephanieferrante.sf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gittens
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May 07, 2024

Service department did not return calls very unprofessional and unacceptable. Would not recommend getting work done on your vehicle there either. More

by Mike cortinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson, Douglas Thompson
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May 07, 2024

Terrible with loaner timing and management. I didn't not have a car for 3 weeks and I had to uber to and from work More

by DavidGuarr122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
Report | Print
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