
Ron Craft Chevrolet
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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No loyalty! ! This dealership will not stand behind its product. I have purchased 4 new vehicles from Ron Craft. The last truck I drove over 2.5 hours to show my ! This dealership will not stand behind its product. I have purchased 4 new vehicles from Ron Craft. The last truck I drove over 2.5 hours to show my loyalty. 2 months later the truck is in the shop with a bad transmission and all8 fuel injectors are bad!! It only has 4000 miles on it. When I called Ron Craft they said there was nothing they could do. The truck has been at a local dealer for 4 weeks with no eta on fuel injectors!! I’m paying for a brand new truck I can’t drive. Instead I have a stripped down Tundra!!! Ron Craft will NEVER get my business again. And everyone I know will know how disloyal they are!! They didn’t build the truck but they sold it! At least call and see what’s going on with it! Put me in something similar until it’s fixed!! It’s called taking care of your loyal customers, and Ron Craft does not!! Very disappointed !! More
Bought a brand new Cadillac from this dealer had issues with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the se with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the service manager he was rude and didn’t care to hear anything we had to say attempted to speak to the general manager of the dealership was told he would give me a call never heard from him. Went by there to speak to him at 4 PM one day and was told he only works until three every day spoke to General Motors/Cadillac. All they did was call the dealer to confirm the same story I already have needless to say I am getting rid of my Cadillac, and I will never own a GM product again. Ron craft Cadillac/Chevrolet is the absolute worst customer service I have ever seen. More
It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say More
Alexx was patient and made car buying so easy! We had tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to l tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to last us for a long time! Thank you so much again! More
Alex has the BEST customer service! He was so patient with us and gave us an amazing deal on our new car. I’ve never had a better experience. with us and gave us an amazing deal on our new car. I’ve never had a better experience. More
I took my chevy impala to this place after several thousands of dollars car still not fixed.Troy the service manager is a BIG lier the text basically was just changing parts hoping he fixed it. So las thousands of dollars car still not fixed.Troy the service manager is a BIG lier the text basically was just changing parts hoping he fixed it. So last time there tro said if it's not fixed and you gotta bring it back it be on him.So end up taking it back they kept it another month then Troy decided to say I don't think nothing wrong with the car.really you think I just bring it for no reason. More