Ron DuPratt Ford

Well I drove all the way from Concord for this deal. I was very pleased with the whole experience. Friendly staff all around. Jack was straight forward and I never felt pressured. Thanks! was very pleased with the whole experience. Friendly staff all around. Jack was straight forward and I never felt pressured. Thanks! More

"Synchronized Service and Sales" was our overall experience. The team worked together to get the right car and financing for us. Missy is extremely AWESOME. overall experience. The team worked together to get the right car and financing for us. Missy is extremely AWESOME. More

Tim was a outstanding salesperson. He is by far the best salesperson I have ever worked with at a dealership. He was able to get the exact price we wanted with little hassle. Ron Duprott ford is very lucky salesperson I have ever worked with at a dealership. He was able to get the exact price we wanted with little hassle. Ron Duprott ford is very lucky to have Tim as a employee. Jasvir Mann More

Awesome customer service from the entire staff. Tim helped tremendously!!! Can't wait to come back to get my wife a vehicle as well. We will definitely be referring car buyers to y'all helped tremendously!!! Can't wait to come back to get my wife a vehicle as well. We will definitely be referring car buyers to y'all More

I went to this dealer in search of a ford fiesta and there was a great amount of choices! The service was excellent. Jack was friendly and was very helpful in choosing the car that was right for me. The there was a great amount of choices! The service was excellent. Jack was friendly and was very helpful in choosing the car that was right for me. There was no pressure and everything went smoothly. More

Good customer service. I felt like the purchasing process was straight forward and not as confusing as other dealers. I would recommend this dealership to others. process was straight forward and not as confusing as other dealers. I would recommend this dealership to others. More

We purchased a Ford Edge via the internet and Tim Dunahay was very helpful throughout the entire process. He is super easy to work with and a great guy. We liked him so much that we special ordered a Ford was very helpful throughout the entire process. He is super easy to work with and a great guy. We liked him so much that we special ordered a Ford Mustang with his help. Bob Padilla is also a very knowledgeable finance manager and made sure that we were aware of all available products. He guided us through the completion of each sale in a very efficient manner. More

This is the third vehicle we have purchased from Ron DuPratt Ford, although it's the first new car. For each purchase, the sales staff who worked with us has been knowledgeable, helpful, and willing to DuPratt Ford, although it's the first new car. For each purchase, the sales staff who worked with us has been knowledgeable, helpful, and willing to take time to listen to our needs. Once again, the staff was knowledgeable and professional. They worked with us during several visits to the dealership as we considered the type of vehicle we wanted, whether new or used, and the various option packages. In short, the Ron Du Pratt sales staff helped us think through the various options so that we found the car that most perfectly met our needs and fit in our budget. We have and will continue to recommend Ron DuPratt Ford to others whenever the opportunity arises. More

Had a great experience will, highly recommend Brandon and this dealership to my friends and family. Very honest people and no pressure salesmen. The experience was very proffesional, it didn't even feel lik this dealership to my friends and family. Very honest people and no pressure salesmen. The experience was very proffesional, it didn't even feel like I was buying a car. More

Salesgirl Missy did a very good job it appeared to be an easy purchase Then I got to deal with Bob and financing I was paying cash after waiting an hour and a half for them to process the paperwork I went i easy purchase Then I got to deal with Bob and financing I was paying cash after waiting an hour and a half for them to process the paperwork I went in the office and told him that I was leaving because I was tired of waiting I was called into the office after two more minutes I told Bob I wasn't interested in paying for extended warranties he aggressively pushed and tried to bully me into a warranty I let him finish after about 15 minutes he said your price right now is 25,000 with these warranty is your total will be $30,000 again I told him I wasn't interested he continued rudely with the hard sell his demeanor and arrogance was unappreciated and made me very uncomfortable I was surprised by the whole dealerships lack of interest in the customer as for the many hours I was there I was only greeted by Missy who did a great job and was basically invisible to everybody else in the place what started out as a very good experience with Missy the salesgirl ended with a very unpleasant experience now I know I have always hated buying a car at the dealership they really need to work on their customer service is a very lacking My previous rating was for Missy who got excellent this rating zero More