Ron Marhofer Chevrolet
Stow, OH
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 71 reviews
Working on the overall price was a lot of work, got to a place I am comfortable. After leaving I notice a half tank of fuel, later learn from the dealer that they do not supply a full tank. Also I downloade place I am comfortable. After leaving I notice a half tank of fuel, later learn from the dealer that they do not supply a full tank. Also I downloaded the add for the vehicle and see the oil life is 60% but the carfax says it’s changed as does the dealer. Maybe that’s the case, maybe the oil life was just not reset, but how do I know for sure? Overall not great, it’s a lot of work to buy a vehicle here. Dawn was great, this has nothing to do with her, she responded to me. Update the manager who requested feedback has yet to acknowledge. More
We recently purchased our new vehicle from Marhofer, and it was a fantastic experience from start to finish! The dealership was spotless, creating a welcoming and professional atmosphere. Our car was proudl it was a fantastic experience from start to finish! The dealership was spotless, creating a welcoming and professional atmosphere. Our car was proudly displayed on the showroom floor, which made the moment extra special. The kids were absolutely thrilled to watch as our new vehicle was driven right out of the building – a memory they won't forget! The staff were incredibly friendly, knowledgeable, and made the entire process smooth and enjoyable. We couldn’t be happier with our purchase and highly recommend Marhofer to anyone in the market for a new car! More
The people at this dealership are awesome! They truly care about the customer and making sure you get a vehicle of great quality. I recommend them to all my friends and family! They make buyin They truly care about the customer and making sure you get a vehicle of great quality. I recommend them to all my friends and family! They make buying a vehicle fun! More
They were so helpful during my car search! Went out of their way to find the car that I LOVED at a price I could afford! I will be back! Went out of their way to find the car that I LOVED at a price I could afford! I will be back! More
Very helpful! Pleasant and happy atmosphere! Great job at navigating me through the process! Definitely recommend! Pleasant and happy atmosphere! Great job at navigating me through the process! Definitely recommend! More
Had a great experience every time I’ve purchased a vechicle from them, I have sent several family members and friends to this dealership excellent customer service, and very friendly and professional vechicle from them, I have sent several family members and friends to this dealership excellent customer service, and very friendly and professional staff!!! More
Great sales people, prices and easy to work with. Extremely accommodating when problems need to be addressed. I will recommend them highly to anyone looking for a car. Extremely accommodating when problems need to be addressed. I will recommend them highly to anyone looking for a car. More
This review gives me no pleasure but it must be written. Marhoffer has gone downhill!!! Their voice recording which seems all you ever get is a lie!! Great customer experience??? No way! Purchased a GM Marhoffer has gone downhill!!! Their voice recording which seems all you ever get is a lie!! Great customer experience??? No way! Purchased a GM vehicle from another dealership (after I purchased a new $72k vehicle from Marhoffer two years prior and $2k over invoice) and they did everything not to service the manufacturer's defects. The vehicle had less than 5k miles. The service department experience was horrific. Chris and Emil gave me the runaround about honoring GM's 3yr/36k mile bumper to bumper. It would cost their dealership nothing because GM would reimburse them. When they finally adjusted the gaps in my vehicle, Marhoffer collision left scratches on my extra optioned paint and the inside and outside was covered with half wiped off cleaning compound. Chris contacted me via email and asked for photos. I sent a minimum of six. Then he said he would look into a part for my vehicle, order it and contact me. Almost three weeks later, NOTHING! Emily was AWESOME and really tried to help but the service department management was behaving as if they were doing me a favor. It seems if you don't buy from them, they don't care about your GM automobile experience. Marhoffer has ruined their reputation and are on the verge of destroying GM's brand!! They have lost a customer and GM is on the verge of losing one as well. More


