
Ron Marhofer Hyundai
Akron, OH
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Only great with the right sales person I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and tho I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and thoughtful.....I would recommend him ONLY to anyone else. I did unfortunately have a bad experience not invoking John K, he was not available during my visit. I was assigned a female who didn’t seem to care about my insight or my desires and same to the manager she had come speak to me in regards to the car I wanted to buy. I felt very disrespected by the words and actions that took place during my entire visit and that’s not how buying a new car should be. I was almost in tears due to being consistently let down, judged, and manipulated. More
Very good sales experience I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test drive the vehicle despite me being comfortable buying it without doing so. She also had absolutely no hesitation in agreeing to help me return my rental car after the sale was complete. The purchase process went ok, although I did have to go back to sign an extra paper that was overlooked the first time. If I HAD to pick something wrong I would say the finance manager was a little too pushy with the extended warranty/protection plan they were offering. I decided to get it, but I had already said no a few times and I would have appreciated them not pushing quite so hard on that. Other than that I had a great experience and would certainly buy from them again. More
Excellent as always! This is my 2nd purchase and I could not be happier! Everything from top to bottom was 1st class. Zachary Shea was knowledgeable about the product and This is my 2nd purchase and I could not be happier! Everything from top to bottom was 1st class. Zachary Shea was knowledgeable about the product and services and the car is fantastic! More
Great experience as always! I’ve always had great service and no negative experiences when dealing with Marhofer. Continue your great record! I always drive the distance to ha I’ve always had great service and no negative experiences when dealing with Marhofer. Continue your great record! I always drive the distance to have routine maintenance done as I trust Marhofer! More
Happy Customer Went in on black Friday to test drive a Tuscon. Mark was friendly and helpful. We were able to come to terms on a very busy on black Friday. This i Went in on black Friday to test drive a Tuscon. Mark was friendly and helpful. We were able to come to terms on a very busy on black Friday. This is the 2nd vehicle my family has purchased/leased here and I have used their service dept in past with satisfactory results. I would recommend them because they're not aggressive and have always been polite helpful. More
New Lease Didn't intend to buy a new car but price and car I couldn't turn down the deal. The staff were helpful and great to work with. Thanks Didn't intend to buy a new car but price and car I couldn't turn down the deal. The staff were helpful and great to work with. Thanks More
No hassle dealership Simple easy process. They take your consideration first. Tell them your needs be price, buying options, and/or simple vehicle requirements, and they w Simple easy process. They take your consideration first. Tell them your needs be price, buying options, and/or simple vehicle requirements, and they will get you right where you need/want to be. More
Mullen Experience Purchasing our new vehicle through Ron Marhofer Hyundai was the BEST car buying experience I have ever had. No pressure, transparent financing, and ex Purchasing our new vehicle through Ron Marhofer Hyundai was the BEST car buying experience I have ever had. No pressure, transparent financing, and extremely helpful staff. My husband and I were not ready to buy a vehicle. We were shopping at different dealerships but when we met the staff at Ron Marhofer we felt instantly at ease and very comfortable with the vehicle choices and leasing options - we jumped at the opportunity to purchase our Hyundai. We will be purchasing more vehicles from them. Debra Mullen More
Hyundai I stated before that this is my 3rd Hyundai car and I have been involved in a total of 11 purchases of Hyundai cars, this is with friends and family, I stated before that this is my 3rd Hyundai car and I have been involved in a total of 11 purchases of Hyundai cars, this is with friends and family, so I would say that speaks how I feel about the cars and dealership. I live about 60 miles from this dealership and travel there to make my purchase. Thanks William R. Miller, Jr More
Satisfied My wife and I returned to buy our second purchase at Marharfer's because we know that everyone pays the same sticker price no back and forth haggling. My wife and I returned to buy our second purchase at Marharfer's because we know that everyone pays the same sticker price no back and forth haggling. More