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Ron Marhofer Nissan - Service Center

Cuyahoga Falls, OH

4.4
35 Reviews

35 Reviews of Ron Marhofer Nissan - Service Center

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June 02, 2025

Second flat tire in less two months. Was able to pull up without an appointment and they was able to get me right in and look at it. Turned out to be sidewall so they ordered a tire and More

by Cmensch1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 05, 2025 -

Ron Marhofer Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

Every one was very professional very satisfied with the job . I’ll definitely be back More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony West, Brandon Morton
Jun 05, 2025 -

Ron Marhofer Nissan responded

Hi Judy, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

May 15, 2025

They fit me in on the fly, they kept me informed, and they set up my next service to address some items beyond regular oil change. They also have a very nice waiting room providing coffee and other drin More

by Anna Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Tinsley
May 18, 2025 -

Ron Marhofer Nissan responded

Hi Anna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

The young man who began the process was cordial and provided all the information I needed. The process was very timely and continued to keep me informed. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Tinsley
May 11, 2025 -

Ron Marhofer Nissan responded

Hello Mary, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

I was treated very well, and got the services I requested and additional things done that my car needed. More

by bdabney2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Tinsley
May 01, 2025 -

Ron Marhofer Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

Service department isn’t the greatest. High turnover. Service times are extremely long. Wait time is extremely long. More

by Jbarnes424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucia. , Lindsey Tinsley
May 01, 2025 -

Ron Marhofer Nissan responded

Hi, we truly appreciate your honest feedback. Please reach out to our Service & Parts Director, Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com so we may identify ways to improve your experience.

April 29, 2025

Ok over the years, my most recent working with Josh was the best, he really cares about his clients! More

by Janlw68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 01, 2025 -

Ron Marhofer Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Lucia was amazing! The upgrade to the waiting area was nice and the coffee was delish! More

by OLIVIAJERKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia, Lindsey Tinsley
Apr 25, 2025 -

Ron Marhofer Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

We give Josh a 10 for service department. He was Great. Thank you Jeff and Sharon Hoover. He was prompt and kind and very nice. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service department at Nissan in cuyahoga falls ohio
Apr 25, 2025 -

Ron Marhofer Nissan responded

Hello Jeff, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Service appointment was in time and completely accurate - service team was great to work with More

by rroberts2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 17, 2025 -

Ron Marhofer Nissan responded

Thank you for the great review! We're so glad to hear your service appointment went smoothly and that our team took good care of you. We appreciate your trust in us and look forward to helping you again next time!

Apr 18, 2025 -

Ron Marhofer Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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