Ron Marhofer Nissan - Service Center
Cuyahoga Falls, OH
35 Reviews of Ron Marhofer Nissan - Service Center
I absolutely can not recommend having service done at Marhofer Nissan. Outrageously and unjustifiably over priced. So much so that I had my vehicle removed from here unrepaired and still disassembled. Marhofer Nissan. Outrageously and unjustifiably over priced. So much so that I had my vehicle removed from here unrepaired and still disassembled. More
Great experience from start to finish. My service adviser explained everything thoroughly. The service manager checked on things during the process. My service adviser explained everything thoroughly. The service manager checked on things during the process. More
Customer service in the service are very nice, welcoming, communicate well and respond timely. The accurately wrote what I expressed the problem to be. Service on the actual car from those in the garage area communicate well and respond timely. The accurately wrote what I expressed the problem to be. Service on the actual car from those in the garage area is lacking big time though. This is at least the third time something was not done or checked as needed and someone lied and said it was. They say they do checks that are clearly not done and just wrote down, which results in another appointment needed and people to waste time with what should have been done the first time. Thank goodness for Lucia and people out front or this would have been a 1. More
Ron Marhofer Nissan is over 25 miles south of my home in Seven Hills. However, I don't mind driving that far (probably passing other Nisaan dealerships) because it seems like they really try their best to t Seven Hills. However, I don't mind driving that far (probably passing other Nisaan dealerships) because it seems like they really try their best to take care of customers. I had an issue with tread on my tires recently, and the manager worked on a solution when it wasn't their fault or responsibility. I enjoy working with Lucia as well. She is pleasant and not pushy. More
The service department is efficient. Josh was very informative and knowledgeable. The waiting area was clean, comfortable and overall pleasant. Josh was very informative and knowledgeable. The waiting area was clean, comfortable and overall pleasant. More
I love Nissan Marhofer. First of all my Murano is the best car I ever had. The customer service is excellent! When I purchased my car in 2017 the salesman was Mr. Grimes, ye First of all my Murano is the best car I ever had. The customer service is excellent! When I purchased my car in 2017 the salesman was Mr. Grimes, yes I still remember because he was great. Josh helped me in the service department at my last visit. He was so pleasant and polite. They are the reasons that I will be purchasing another car from Ron Marhofer. They are exceptional. More