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Ron Marhofer Nissan - Service Center
Cuyahoga Falls, OH
36 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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36 Reviews of Ron Marhofer Nissan - Service Center
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February 25, 2025
Great experience with service department and using extended service contract. They didn’t have the part needed to fix the problem and went to pick up the part so we didn’t have to come back another da extended service contract. They didn’t have the part needed to fix the problem and went to pick up the part so we didn’t have to come back another day. Service staff was friendly kept me updated throughout the day. More
by Lindsay126
Employees Worked With
Lucia
February 15, 2025
This was my second appointment with Marhofer Nissan. Service on my vehicle was pleasant experience botn̈. Everything was done on time.with a prompt and professional staff. Look forward to my next schedu Service on my vehicle was pleasant experience botn̈. Everything was done on time.with a prompt and professional staff. Look forward to my next scheduled maintenance service. More
by j
Employees Worked With
James Berger, Lindsey Tinsley
February 12, 2025
Jarred in the service department was such a huge help! He was kind and professional took care of my issue quickly! I couldn't have asked for more! Thank you! He was kind and professional took care of my issue quickly! I couldn't have asked for more! Thank you! More
by alisapear1
Employees Worked With
Jarrett , Lindsey Tinsley
February 12, 2025
I arrived at 12:25p Feb 11 for my 12:30 oil change appointment. Jared said it would take about an hour. Hearing nothing from the service personnel, I checked in at the counter at 1:35 I was told they appointment. Jared said it would take about an hour. Hearing nothing from the service personnel, I checked in at the counter at 1:35 I was told they had not started on it yet but would have a technician start now. Apparently my appointment time conflicted with lunch. My car was finally completed at about 1:45p. Should not take this long considering I made an appointment. More
by donv7566
Employees Worked With
Jared?
May 04, 2023
A few weeks ago, my daughter took her 2014 Rogue in for a recall. I told her to get an oil change and have them look at a few other things while there. They came back with thousands of dollars of work they recall. I told her to get an oil change and have them look at a few other things while there. They came back with thousands of dollars of work they said it needed including rear brakes and a tie rod. I told her to decline it all and I would look at it. Well, it didn't need rear brakes, the pads were at 80%, the caliper slides were fin and the pads were not seized up. Also, both front tie rods were in perfect condition. No play whatsoever! I'll tell you what happened...they saw a car naive 25 year old young woman that they felt they could take advantage of! They just did it to the wrong young woman!!!!! Beware of this dealership!!!! More
by stevemcg66
Employees Worked With
Unknown
August 18, 2021
I purchased a 2016 frontier Brand new. The only thing i am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the dealer overpriced the key fob price. We are the regular customer. More
by bishnu
Employees Worked With
Ridge
