Rose City Motors

I had ny vehicle checked at a Chrysler dealership and was given a list of pretty severe needs. Motor mounts bad, sway bar bushings bad, shift cable bad just to name a few. I called Rose City and had John the given a list of pretty severe needs. Motor mounts bad, sway bar bushings bad, shift cable bad just to name a few. I called Rose City and had John the manager on the phone and he hung up and I immediately called back and got Chad a different manager and he said that John was busy with three customers and a bank. How that occured in less then 20 seconds is beyond me. I have put on only over 2000 miles and now I have this large bill and I am basically being told that it is my problem and that it is not covered under warranty it is considered normal wear and tear. Chrysler did not agree saying that I could not have done that damage in the miles put on. Now I have to find $1400.00 in repairs and Rose City could care less. They did not even vaccumm or detail the car inside for delivery. I waited all day for it but they delivered it in the dark so I couldn't see the mess inside the car. Please if you are considering them, run and run fast. They just want to sell whatever kind of junk vehicle they can. More

Thank you for helping me the escape I was looking for. I know it took some work with my credit! Very happy an love my little truck. Sorry to hear you guys have all been promoted an moved to different lots. know it took some work with my credit! Very happy an love my little truck. Sorry to hear you guys have all been promoted an moved to different lots. Guess they need to spread the good guys around. Don't worry I will find you when I need my next one!! More

When dan called me and we spent time going over cars he was professionial, friendly and honest he went over and above making sure I knew all about the car. When the car got to me in 24 hours which I was th was professionial, friendly and honest he went over and above making sure I knew all about the car. When the car got to me in 24 hours which I was thrilled with the driver was friendly and accomidating with my questions. I have bought several used cars over the years and this was by far the best experience I have ever had. My daughter will be driving by the time I have the paid for and I will not hesitate to use this company again. More

My mom went to rose city motors today to see about getting a vehicle. When we got out the car we were greeted by a salesman. His name was Brenton. He had us in and out within two hours and my mom was getting a vehicle. When we got out the car we were greeted by a salesman. His name was Brenton. He had us in and out within two hours and my mom was a happy costomer. She drove off with a vehicle she like as well as a payment she could afford. More

I had a very good experience with them very friendly sales staff and were very straightforward with me about my new truck. I couldn't be happier with it. I bought a very good quality vehicle and I wil sales staff and were very straightforward with me about my new truck. I couldn't be happier with it. I bought a very good quality vehicle and I will most likely be getting my next one from them because they actually did everything they said they were going do for me. I'm very pleased with them. More

I went to this dealership TWICE and was trying to get financed and BOTH TIMES was told BOTH times that they would "TAKE CARE OF ME" ! Neither time did they ever as I both times had to call them numerous financed and BOTH TIMES was told BOTH times that they would "TAKE CARE OF ME" ! Neither time did they ever as I both times had to call them numerous times to ask what was going on. To only speak to rude salespeople and in the end NEVER receiving a call back from anyone !! Apparently not wanting business to bad !! NEVER AGAIN ! More

I went into this dealership hoping to find a vehicle. The dealer came off as being a shyster. I told him the predicament I was in and told him what my monthly budget was. He went to put in financial in The dealer came off as being a shyster. I told him the predicament I was in and told him what my monthly budget was. He went to put in financial information and was going to lie about monthly income that had been submitted to get the loan. He wouldn't work with my budget and after I told him that I was not interested he ran my credit over and over to numerous bank to hurt my score when he initially told me that he was only running my info through one bank. They are crooks. More

They were so rude and even tried to sell us a truck with no features for triple the blue book price and tried to tell us they don't set the price on the blue book value neither do banks witch it a complete no features for triple the blue book price and tried to tell us they don't set the price on the blue book value neither do banks witch it a complete lie they are the worst dealer ship I have ever Delta with and I don't recommended anyone by a vehicle from these people ! And if you do I wish u the best of luck I also reported this company to the better business bureau! They are also associated with Monroe street motors so buyers beware. More

False paperwork. Buyers beware. Yes, the're used cars, but some dealerships put care into those too. NOT Rose City, its about the sale (but beware ... they may tell you it is a deal and then renig) It's a but some dealerships put care into those too. NOT Rose City, its about the sale (but beware ... they may tell you it is a deal and then renig) It's a joke. More

Ok this is why I do not recomment this dealership to Ok this is why I do not recomment this dealership to anyone without doing a background check first! My daughter needed a good car as she was pregna Ok this is why I do not recomment this dealership to anyone without doing a background check first! My daughter needed a good car as she was pregnant and due soon. I saw the Roae city ad on TV and thought they should be a good dealer, well let me tell you never had I been screwed over this bad. 1st the salesman we started w/was fired while we were on a test drive! We came back and was told he was gone, ok so this Danny guy helped us with the car my daughter really liked, it was a 2002 merc sable black w/66,+ miles on it fully loaded leather, very nice, but the xx engine light was on. We went back & forth over the price til we met in the middle, well my daughter paid "cash" for the car and gave them 4500.00 that day Saturday. We came back on Monday no light on, so we gave them the rest of the money in cash and they left before us and as soon as we pulled out of the parking lot the xx engine came on!,also they were going to put $20.00 of gas in the car and did not or not even give us 20.00 to put in, we filled the car with a full tank of gas. Well we drove home and my husband towed the car back on tuesday so we did not do any harm to the car. He was told they would fix the problem and call us asap. Well we waited til thursday til they called and said there was a bigger problem with the car and they would give us our money back. My husband went to talk to the mechianic & he said it was a cam and would not buy it himself. So he went over to the dealership told them ok we would take our money back, and he told them about the full tank of gas and they said sorry but we are not giving you any money for it!! Then the day my daughter gave birth she had to drive over to Ft.Wayne to get her money and they gave her a check and not cash like she gave them. And when her boyfriend said something about the gas money we all had to pay going back and forth and filling the tank of the car and not driving it back, they just said sorry about your luck!! Wow that was a kick in the face to a pregnant young women!! Well I just could not beleive they were such a bunch of no good money hungery pushy b ser's! They told my daughter that they were taking the car back to the auction and selling so no one would buy it like it was and it was too expencive for them to fix. Well the car is still there and I called Tuesday 4/17/12 and asked about the car and got the mang there telling me how good the car was and it runs great and would make a good car for me. Then after all the b s, he went on and on about it, I asked him how much is the car?? He said are you paying cash or credit? Well what would be the difference I'm thinking to my self, so I said cash, he said the car is 5900.00 and books for over 7000.00. So then I asked him well did you get the car fixed? He was like what? Then I told him who I was and that my daughter had bought that same car, oh boy he was like oh yeah we fixed it and it runs great now no problems. Well I told him why didn't they call us if they fixed the car because she really wanted it and liked it? I guess he couldn't think of anything fast enough. Then I told him about the gas we put in the car, he said oh well we sent you a xx for 62.00!! Oh wow the only reason they did was because my husband called the main office and told them how they treated us and they & told them to send us the money back, it didn't come from them being a good dealership. Well I just help this helps someone else and you think before buying from these people. Do your research first and xx these businesses before you pay good money for something. More