Rosen Nissan Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 288 reviews
Excellent customer service Excellent service. Excellent customer services shown by Aly and David, The Nissan Service Advisors i always deal with. You kept updated about the prog Excellent service. Excellent customer services shown by Aly and David, The Nissan Service Advisors i always deal with. You kept updated about the progress whenever you go for service. More
Leased a 2017 Nissan Maxima SR Midnight Edition Matt was great. He worked with us to get the car I wanted within our budget. Everyone was friendly and helpful. The whole experience was great! Matt was great. He worked with us to get the car I wanted within our budget. Everyone was friendly and helpful. The whole experience was great! More
No Pressure. Kevin did a great job. Friendly and professional staff from the receptionist to the manager to the financing officer. We are excited about our new Leaf and grateful for the Friendly and professional staff from the receptionist to the manager to the financing officer. We are excited about our new Leaf and grateful for the opportunity to work with Kevin at Rosen Nissan. I would would recommend the Rosen dealership as well as Kevin to anyone looking at a Nissan, or an electric vehicle. More
AMAZING SERVICE my car would not start the morning I was headed out of town for vacation. I had my car jump started and drove to the end dealership arriving 15 minut my car would not start the morning I was headed out of town for vacation. I had my car jump started and drove to the end dealership arriving 15 minutes before they opened. I was suprised when the service door opened. I was greeted by Bill. He was excellent. Called for one of the techs and they took my car into the service area. I got a chance to have a very nice cup of fresh ground coffee while I was waiting. Within ten minutes Bill informed me that I needed a new battery and I would be all set within 30 minutes. While I waited every service advisors all came to check in on me. the two ladies in the service area are also very nice to chat with. So in short they had my car fixed in under 30 minutes and they even washed it!! This was by far the best service I have ever had. More
Rosen/Kayser Madison - Honest I have bought my first car from Kayser (now Rosen) and have been there for every service since then. I think (hope) that the staff has been the same. I have bought my first car from Kayser (now Rosen) and have been there for every service since then. I think (hope) that the staff has been the same. I have found that they are honest and upfront in any part that needs service. I wanted brake/tires to be changed but they suggested that they are all fine. I think that they have gained my trust the year and that is more important to me than money (with their honesty they have saved me that too). More
Rosen Nissan is worth a two-hour drive My wife and I were looking to purchase a Nissan Rogue. Rosen Nissan was identified for us through a buying service, and the two-hour drive to get to My wife and I were looking to purchase a Nissan Rogue. Rosen Nissan was identified for us through a buying service, and the two-hour drive to get to Rosen from Northern IL was definitely worth the trip. We met with Jay and we were in and out in about an hour. The vehicle was just what we asked for and Jay helped us to set up all the features before we left the lot. More
Rosen Nissan is a wonderful experience Rosen's is the gold star of customer service. I had good talks getting to know the new owners which is a first for me. I think they are not trying t Rosen's is the gold star of customer service. I had good talks getting to know the new owners which is a first for me. I think they are not trying to be the biggest but would rather be the best. My service advisor, Al Mohr, went above and beyond making sure I was comfortable while I waited. She was very thorough going through everything that was done with my car. They washed my car for free and Aly even walked me out to my car! More
Excellent Service Excellent Customer Service and quick appointments. Definitely would recommend. This Nissan in particular is always great. They have amazing service, Excellent Customer Service and quick appointments. Definitely would recommend. This Nissan in particular is always great. They have amazing service, great prices, and super friendly staff. More
Wheel Bearing Repair Great customer service. It felt like they truly appreciated my business. They really took care of me and since I came from out of town, they offered m Great customer service. It felt like they truly appreciated my business. They really took care of me and since I came from out of town, they offered me a free loaner for the day so that I could run errands while my car was being serviced. In a sea of impersonal service, it feels that Rosen has set out to bring back the luxury of good customer service. More
Quick in and out with oil change and tire rotation Because I was able to get a quick appointment and services were quick and friendly I actually was not able to my first appointment and they got me i Because I was able to get a quick appointment and services were quick and friendly I actually was not able to my first appointment and they got me in the next one More






