2,158 Reviews of Roseville Toyota - Service Center
Service Connor helped me with all my needs and kept me informed along the way. My new visor purchased fell off after I left and had it reinstalled this past Connor helped me with all my needs and kept me informed along the way. My new visor purchased fell off after I left and had it reinstalled this past weekend. It was handled without a lot of hassle by a different service provider. More
Transmission slip Felt like I was having a problem with the transmission slipping so I took it in without an appointment. They test drove the truck with me and then kep Felt like I was having a problem with the transmission slipping so I took it in without an appointment. They test drove the truck with me and then kept it for the day to check the fluid. Everything checked out alright so I took it home and haven’t noticed the problem again. I appreciate that we’re able to get me in on an already busy day and took care of my concerns. More
Oil Change I went to get an oil change and had a great experience! I was in and out in a little over 45 minutes since I had an appointment scheduled, and Shane w I went to get an oil change and had a great experience! I was in and out in a little over 45 minutes since I had an appointment scheduled, and Shane was good at explaining everything, any questions I had were answered thoroughly, and all in all I would come back! Thank you Roseville Toyota! More
People Make The Business Been taking our Toyotas (two 4Runners, Matrix) to Roseville Toyota since we moved to Rocklin in 1990. In early years we had used another repair shop i Been taking our Toyotas (two 4Runners, Matrix) to Roseville Toyota since we moved to Rocklin in 1990. In early years we had used another repair shop in Rocklin on occasion but pretty much 100% used this dealer's services for over 20 years. We got to know two or three employees (Joe, Jackie, Shane) in Services & Parts departments, and stay with them, because they give honest advice and don't pressure ("xx") us into any work. (Yes, few still do.) I value personal touch and honesty over price, even when I was working I kept vendors because of relationships. If one can find a repair shop in one's neighborhood who's honest and reasonable price (as my brother-in-law does), great. I do pay a little premium at this place but it's worth it. Unless the cost is obviously questionable or beyond my budget, I usually do not second guess it. For that reason, I hope our next car would still be a Toyota. More
Quick Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. More
Service Roseville Toyota always goes over and above my expectations. There employees are amazing everyone we come in and so very helpful. Cole and Shane are f Roseville Toyota always goes over and above my expectations. There employees are amazing everyone we come in and so very helpful. Cole and Shane are fantastic and very informative... More
awesome service They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger plac They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger place. More
Horrible experience- dealer not trustworthy Have been going to the dealership with clicking in the dashboard. Last week, I was promised that they will remove the dashboard and felt the gaps to e Have been going to the dealership with clicking in the dashboard. Last week, I was promised that they will remove the dashboard and felt the gaps to elementary the noise. However, what was promised was not delivered. The dealership still spent time trying to duplicate the issue even though the issue was already duplicated. Have been battling this issue for more than a year now. The dealership does not seem to take any ownership. So, the dealership not trustworthy. Not happy with my experience at all. More
Bad service Where to start. Prices were misquoted, my service person wasn’t at his desk both times and when he finally came back to his desk he reeked of cigaret Where to start. Prices were misquoted, my service person wasn’t at his desk both times and when he finally came back to his desk he reeked of cigarettes. More
My rav 4 check ups My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. More