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Roseville Toyota - Service Center

Roseville, CA

4.3
2,158 Reviews

2,158 Reviews of Roseville Toyota - Service Center

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March 05, 2018

Service Connor helped me with all my needs and kept me informed along the way. My new visor purchased fell off after I left and had it reinstalled this past More

by lori_schwabenland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
March 04, 2018

Transmission slip Felt like I was having a problem with the transmission slipping so I took it in without an appointment. They test drove the truck with me and then kep More

by abuzzurro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Anderson
March 04, 2018

Oil Change I went to get an oil change and had a great experience! I was in and out in a little over 45 minutes since I had an appointment scheduled, and Shane w More

by michael.farinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
March 04, 2018

People Make The Business Been taking our Toyotas (two 4Runners, Matrix) to Roseville Toyota since we moved to Rocklin in 1990. In early years we had used another repair shop i More

by llee888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oneill
March 04, 2018

Quick Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. More

by NLLANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson
March 04, 2018

Service Roseville Toyota always goes over and above my expectations. There employees are amazing everyone we come in and so very helpful. Cole and Shane are f More

by MICHELLERAYDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Anderson, Shane Oneill
March 04, 2018

awesome service They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger plac More

by MR.JLEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brazil and Juan in parts
March 04, 2018

Horrible experience- dealer not trustworthy Have been going to the dealership with clicking in the dashboard. Last week, I was promised that they will remove the dashboard and felt the gaps to e More

by Radhika majhail
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike ortiez, Paul Hernandez
Apr 11, 2018 -

Roseville Toyota responded

My name is Jessica Schwartz. I am the Customer Service Representative of Roseville Toyota. I am writing because I do not take these situations lightly. I sincerely apologize for any inconvenience you may have experienced while at our dealership. We appreciate your feedback and we would like the opportunity to try and rectify your situation. Any further information you can give me, so that I may deal with this situation would be appreciated. You may email back to me in confidence or call me as I want to make sure that you are completely satisfied. Please contact me.916-782-2163 ext 4152

March 04, 2018

Bad service Where to start. Prices were misquoted, my service person wasn’t at his desk both times and when he finally came back to his desk he reeked of cigaret More

by ANTHONY_DOBROSI
Recommend Dealer
No
Employees Worked With
Paul Hernandez
Apr 11, 2018 -

Roseville Toyota responded

My name is Jessica Schwartz. I am the Customer Service Representative of Roseville Toyota. I am writing because I do not take these situations lightly. I sincerely apologize for any inconvenience you may have experienced while at our dealership. We appreciate your feedback and we would like the opportunity to try and rectify your situation. Any further information you can give me, so that I may deal with this situation would be appreciated. You may email back to me in confidence or call me as I want to make sure that you are completely satisfied. Please contact me. Jessica Schwartz Customer Service 916-782-2163 ext: 4152 jessicas@rosevilletoyota.com

March 04, 2018

My rav 4 check ups My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. More

by kristi68mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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