
Rotolo Chevrolet
Fontana, CA
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Very good customer service. We had recently bought a used trailblazer that gave us nothing but problems in the first 2 months and I wanted to return the car, but was worried tha We had recently bought a used trailblazer that gave us nothing but problems in the first 2 months and I wanted to return the car, but was worried that I could only return it as a trade in which would mean I wouldn’t be getting the same value I got at purchase. Fortunately they were able to come to an agreement with my credit union and outright canceled the contract which meant I could return the car and not owe anything at all to anyone. Then I went ahead and purchased a new vehicle. More
Best dealership it's been 30yrs that i came back to Chevrolet. best experience Robert Ortiz was awesome he didn't pressure me into purchasing. instead, him and Frank went out there way to find me th Chevrolet. best experience Robert Ortiz was awesome he didn't pressure me into purchasing. instead, him and Frank went out there way to find me the color I was looking for. also, all of the finance team went out there way to help us . More
Honest, open, and helpful. Most dealers these days are none of these. All of the staff of Rotolo Chevrolet were exemplary. Will definitely recommend them to anyone interested i Most dealers these days are none of these. All of the staff of Rotolo Chevrolet were exemplary. Will definitely recommend them to anyone interested in a smooth and pleasant car buying experience. More
My experience was amazing. I worked with Tirso and he was the best. He kept me informed throughout my purchase. He shared his knowledge and experience with me, making me feel l I worked with Tirso and he was the best. He kept me informed throughout my purchase. He shared his knowledge and experience with me, making me feel like he was interested in my best interest. He was always available for questions on the phone or via text. I’ve bought 9 new cars in my life time and I feel 100% that this was the best experience and best person I’ve ever worked with. In end I also worked with Fernando and he was also very friendly with great customer service. Again, I’d like to add that Tirso provided me great service and was the best I’ve ever worked with. And that was important as I purchased a $70K truck. Thank you Tirso! More