
Rotolo Chevrolet
Fontana, CA
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I have been purchasing vehicles since I was 20 years old. That was quite a few years ago. I have always hated dealing with salesmen, especially car salesmen. That is, until I visited Rotolo Chevrolet and That was quite a few years ago. I have always hated dealing with salesmen, especially car salesmen. That is, until I visited Rotolo Chevrolet and had a conversation with Darryl. He is not only customer oriented, he exemplifies good customer service. He is friendly, knowledgeable and gives you the necessary inforamtion to make an informative decision. He didn't try to 'push' the car at me with ridiculous promises; he offered me a deal I could not refuse. Darryl is the reason I bought the car from Rotolo and the reason why I will be back. More
This is my first car purchase and I must say I was very impressed with Lucy Sanchez. My parents were not looking forward to dealing with an aggressive salesperson but this was not the case with Lucy. Lucy impressed with Lucy Sanchez. My parents were not looking forward to dealing with an aggressive salesperson but this was not the case with Lucy. Lucy managed to give us every deal and discount we could possibly receive. She was happy to see us and kept in contact with us even after we made the purchase. Lucy even took the time to give me some pointers and tips on using my navigation system and helped me set up my bluetooth. Lucy is a very genuine and friendly person. Rotolo Chevrolet should be honored to have such an amazing person on their team. Lucy is a strong asset to the Rotolo team. More
Really great experience buying our new Volt! Lucy was very helpful and knowledgable about this car. No hassle friendly staff and environment! Thanks Lucy for a great experience! very helpful and knowledgable about this car. No hassle friendly staff and environment! Thanks Lucy for a great experience! More
Darryl was great. Very knowledgeable and friendly. Very customer focused. I had a great experience because of Darryl. The location of the dealership is easily asessable. customer focused. I had a great experience because of Darryl. The location of the dealership is easily asessable. More
I had orignially planned on buying my car from the dealership next door Rock Honda, but after communicating with the Sales person, Jimmy through email and phone calls, he kept calling me and emailing dealership next door Rock Honda, but after communicating with the Sales person, Jimmy through email and phone calls, he kept calling me and emailing me as if we had not talked, trying to make an appointment when we already had one etc. So I contacted Rotollo, it was like night and day, Danielle emailed me, was prompt with her responses, knew who I was when I called. When I came to look at the car she was so efficient that she pulled up right next to me in it as I was walking in (though that might have been coincidence). She was a pleasure to work with, even when it took me an hour to unload everything from my old car to new. I also had the opportunity to work with Angelica Cardona, she was so nice, sweet and informative, and explained everything wonderfully. I felt comfortable the entire time and never felt pressured or get that slimy car salesman feeling. While I was waiting a gentlemen from another department came and just chatted with me for 5 minutes because I looked bored. It was a wonderful experience, one of my best! More
I had a great experience at Rotolo Chevrolet! LUCY SANCHEZ was helpful, knowledgeable and made me feel very comfortable. NO pressure sales techniques used here! Thank You LUCY SANCHEZ and ROTOLO CHE SANCHEZ was helpful, knowledgeable and made me feel very comfortable. NO pressure sales techniques used here! Thank You LUCY SANCHEZ and ROTOLO CHEVY! More
Danielle was incredible to work with. Was at the dealership for 3 hours which included the application, all paperwork and I was leaving in my new vehicle. My credit has taken a hit and they still ma dealership for 3 hours which included the application, all paperwork and I was leaving in my new vehicle. My credit has taken a hit and they still managed to find someone willing to take a chance. Great team. Go see Danielle at Rotolo and let her help make your dreams a reality! More
I had carefully studied the Chevrolet website to determine the vehicle and equipment I wanted. When I first met Lucy Sanchez I asked her questions to see how well she knew the product. Lucy answer determine the vehicle and equipment I wanted. When I first met Lucy Sanchez I asked her questions to see how well she knew the product. Lucy answered all of my questions with confidence and accurately and with no B.S. Lucy gave me a great price and a great interest rate. Then I went in to see Armand Rojo in finance. Armando carefully explained the finance paperwork and extended warranties. He didn't play any games. Everything was just exactly as Lucy and I had agreed. It is really a pleasure to deal with Rotolo Chevrolet and be treated with respect. In fact we went back the following week and purchased a second car from Lucy and received the same great treatment from both Lucy and Armando. More
Lucy Sanchez assisted me in my purchase of my new 2013 Cruze and i'm very happy with it. She made this process extremely easy and was brief with the process time. Also Armando Rojo made sure I understood Cruze and i'm very happy with it. She made this process extremely easy and was brief with the process time. Also Armando Rojo made sure I understood everything before I signed the contract which made me feel good that I wasn't singing anything I didn't want to. I recommend both! More
As soon as I arrived at Rotolo Chevrolet I had some of the best customer service. I did not feel pressured what so ever, and every question I had it was answered to the last point. I would recommend Rot the best customer service. I did not feel pressured what so ever, and every question I had it was answered to the last point. I would recommend Rotolo Chevrolet to all of my friends and family, and as a matter of fact one of my cousins will be visiting Rotolo and hopefully getting his new truck this year as well. Thank you Rotolo Chevrolet!! More