Roush Honda - Service Center

I would like to acknowledge Sarah DePlacito and Sean Becraft for their excellent service responsiveness on 12/27. I was driving back from Cleveland to Atlanta, Georgia and my windshield cleaner lines we Becraft for their excellent service responsiveness on 12/27. I was driving back from Cleveland to Atlanta, Georgia and my windshield cleaner lines were frozen. Sarah and Sean helped me unfreeze those lines and get me on my way home to Atlanta with a clean windshield and at no charge!! They saved me on a very long trip that would have been disastrous if I could not clean my windshield. Many thanks for responding to my immediate need so graciously. Eileen Beekman More

I brought my Honda Pilot in for a minor problem that was covered under the warranty. My Service Advisor, Jayson, was the best. He informed me of everything I needed to know and kept me advised during the pr covered under the warranty. My Service Advisor, Jayson, was the best. He informed me of everything I needed to know and kept me advised during the process. My vehicle was finished long before expected. Very pleased with Roush Honda Service Department. More

I received excellent service from my Service Advisor November & a Thank you to the Technicians. #1 November & a Thank you to the Technicians. #1 More

I would like to highly commend Caleb Carpenter for his excellent customer care this evening, he provided outstanding customer care and I would rate him a 10 out of 1-10, he deserves acknowledgment and a b excellent customer care this evening, he provided outstanding customer care and I would rate him a 10 out of 1-10, he deserves acknowledgment and a bonus for his services! My name is Vesta Can Cleaf and I can be reached at (678) 849-1947 More

The service team at Roush Honda fully satisfied my needs today, in a manner both unexpected and very reasonably priced. Allow me to tell the story: This morning, while travelling to Lancaster, Ohio throug today, in a manner both unexpected and very reasonably priced. Allow me to tell the story: This morning, while travelling to Lancaster, Ohio through northern Delaware County, my 2017 Honda Ridgeline threw me an EMISSIONS SERVICE REQUIRED warning light along with immediate decrease in power. After performing my own roadside inspection and restarting the car the warning remained on and the engine performance was still curtailed. A quick web search for the nearest Honda dealership identified Roush in Westerville. I called and was connected to service through the automated phone queue and greeted by Matt who patiently listened to my problem, gathered my contact information and scheduled me for an immediate appointment. I then nursed the Ridgeline along secondary roads to Roush, a trip of 13 miles. Upon arrival I was warmly greeted and a service advisor was called into the conversation. At this point I was entrusted to Paul Naylor - as fine and pleasant a gentleman as I've ever met! Paul shepherded my repair dilemna politely and compassionately, keeping me abreast of progress throughout. The diagnosis called for replacement of the rocker arm oil pressure switch. The part was in stock and the repair completed within three hours of my arrival. I was able to keep my appointment in Lancaster and return to my home in Upper Sandusky (NOT where Cedar Point is, US 23 in Wyandot county) without any doubt of vehicle reliability or performance. I travel approximately 70k miles per and this Ridgeline has over 216 thousand miles on it. The emergency service support of Roush testifies to the reason I bought a Honda in the first place - highest quality parts, assembly, and dealer support network. My highest recommendation to the Roush Honda service team and Paul Naylor as service advisor. I'm sincerely thankful that Paul chose this profession and would encourage anyone needing Honda repair service to seek him out at Roush Honda. More

Jordan is amazing. She help both my mom and me get 2 new crv in about a month. I love the energy and the customer care at Roush Honda. Will definitely recommend it for She help both my mom and me get 2 new crv in about a month. I love the energy and the customer care at Roush Honda. Will definitely recommend it for my friends and family More

Jordan is amazing. He was very helpful throughout the whole buying process and made the experience very easy. I will definitely recommend Roush Honda for families and f He was very helpful throughout the whole buying process and made the experience very easy. I will definitely recommend Roush Honda for families and fiend as in the future More

Jan. ..great job. Thank you Samuel I highly recommend Janly Wilkins great professionalism and attitude. ..great job. Thank you Samuel I highly recommend Janly Wilkins great professionalism and attitude. More

Roush service center is the nicest place that I have ever been! Everyone there are so nice and treated me as a family member! I feel assure when I leave my car for them to take care! They are so friendly been! Everyone there are so nice and treated me as a family member! I feel assure when I leave my car for them to take care! They are so friendly and honest! I recommend everyone should try to visit them whenever you need Honda car service! More