Route 1 Hyundai

Perfect dealership The employees there are very nice,friendly and very profecional I love that dealership I will recomende to all my friends.I have a beautiful experien The employees there are very nice,friendly and very profecional I love that dealership I will recomende to all my friends.I have a beautiful experience getting my new SUV More

Average Had an initial bad experience but the sales manager eventually did rectify some of our issues. Don't expect to reach anyone on the phone but overall o Had an initial bad experience but the sales manager eventually did rectify some of our issues. Don't expect to reach anyone on the phone but overall ok. More

They did a nice job!! I had a pretty good experience here. The salesman, Mike Wyatt was on the ball. He knew a lot about the car and almost got me to were I wanted to be as I had a pretty good experience here. The salesman, Mike Wyatt was on the ball. He knew a lot about the car and almost got me to were I wanted to be as far as my trade. I also met the owner Joe. He did what ever he could to keep me calm and collected while waiting the 1 1/2 hr to close the deal. Yea , they were a little short handed, but they did take the time to feed us, make us happy and get the job done. Thanks!! More

It was efficient There is a great salesperson, Paul, who was patient and very kind with us. Although my family argued for a cheaper price on a car we were looking at, There is a great salesperson, Paul, who was patient and very kind with us. Although my family argued for a cheaper price on a car we were looking at, they were nice about it and did their best to satisfy us as kindly as they could. More

Came in to look at cars and walked out with one. Paul Falciglia was a very nice, patient and non-pushy salesman. I usually get nervous dealing with car salesman, but Paul was just the opposite of th Paul Falciglia was a very nice, patient and non-pushy salesman. I usually get nervous dealing with car salesman, but Paul was just the opposite of the stereotypical salesman and I was quite happy to buy a car from him. He explained things clearly and made the experience a pleasant one for me. More

Managers at DCN require re-training. While my family has been coming here for years whether to lease a car or to buy one, I'm unfortunately having to give this honest review in hopes it s While my family has been coming here for years whether to lease a car or to buy one, I'm unfortunately having to give this honest review in hopes it saves others from the experience my mother and I had. My father recently leased a car a temporary license plate that has an expiration date of August 26, 2016. When he left, he was told by Mr. Antonio Rodriguez, who according to my father was extremely helpful and kind, that if there were any problems with the car to contact him. My father then had to leave for a business trip, and my mom was left to drive the car and be responsible for taking the car back to the dealership to switch out the temporary license plate which expired on 8/26/2016. However, after 3 weeks nobody had given her a call back regarding the license plate. Because 8/26/2016 was coming up in a couple days, my mom called and left a message for Mr. Rodriguez. Nobody called back. I called and left a message for Mr. Rodriguez, again nobody called back. Then, she called the general line for this dealership, and nobody was able to tell her any answers regarding the plate or whether it was OK for her to drive the car with an expired temporary license plate. Following 8/26/2016, my mother was afraid to drive her car because she thought she might get pulled over for an expired temporary license plate which in my opinion is a very valid fear. So, a couple days ago, my mom emailed Mr. Rodriguez, to which he replied, "Sorry, that is not my responsibility please contact someone else" .... Again, no answers. Finally, yesterday: 9/3/2016, I called the general number, and a very kind woman listened to our dilemma. Unfortunately, whoever her management was did not train her or inform her enough for her to help was, and she was left with transferring us to multiple lines which all ended up being dead ends. Finally, when I asked to speak with a manager, she said he was busy, and the best thing for us was to come in and speak to someone. Although, we had plans for the weekend, not wanting my mother to drive around afraid to get pulled over, we drove down to the actual dealership. When we arrived, all the managers were on the floor, there was food laid out, it truly did not seem they were busy at all. Obviously it could have been busy before we arrived, fine, I will give them that. However, when we asked to speak with Mr. Rodriguez and explained our situation, he rolled his eyes at us and told us that it was the holidays so it would not be ready till next week. I asked him if we got a ticket, would it be their responsibility? Mr. Rodriguez without hesitating said yes it would. I asked him to write this down for us and sign it. He refused, and walked away leaving us to speak with Mr. Michael C. Feeling frustrated, I asked Mr. Michael C. why no one could have told us that it was not a big deal on the phone these past 3 weeks we have been trying to contact them. He then told me being sarcastic won't get you anywhere and if it was Christmas eve would I come here and bang on the doors to get our license plate? At this point, we were clearly upset, and seeing this, I think Mr. Michael C. realized he made a mistake and apologized and offered us a car wash. Meanwhile, we had plans that we were already late to, when I denied a car wash, he said extremely sarcastically, "I can see you're a very pleasant person to work with." Then, when I asked him again why no one was able to give us an answer on the phone, and that we were told to drive down here, he does not apologize, rolls his eyes, and tells us that he's "sorry" and I guess everyone here has to be retrained. Clearly, this was wasting our time, we received his cell phone number juts in case my mother got pulled over, and left before we could be further insulted. I'm hoping a higher management team would be able to read this and train their staff so no one else has to waste their time as we did. More

Paul Falciglia @DCN Paul was fabulous. He provided me with three road tests and was accurate in his assessment of the Veloster and was able to help me find a great car a Paul was fabulous. He provided me with three road tests and was accurate in his assessment of the Veloster and was able to help me find a great car at a reasonable price. More

Exceptional Experience WOW!!! I can't begin to say how enjoyable my buying experience was!! My salesman, Paul was knowledgable, understanding, and a truly a breath of fresh WOW!!! I can't begin to say how enjoyable my buying experience was!! My salesman, Paul was knowledgable, understanding, and a truly a breath of fresh air in the car buying process. The entire deal was negotiated with ONLY Paul. No visit from sales manager, no pressure from anyone!! I can honestly say that in all my years of car buying, I have never been treated better. I will definitely be back and proudly refer my family and friends. More

Happy customer My experience was very positive. The salesperson was very friendly and professional. He took the time to know my needs and I was very satisfied with t My experience was very positive. The salesperson was very friendly and professional. He took the time to know my needs and I was very satisfied with the final price. More

Very Helpful Paul was very helpful and patient with us while we worked on different deals for the car that we wanted. He was very personable and we enjoyed our con Paul was very helpful and patient with us while we worked on different deals for the car that we wanted. He was very personable and we enjoyed our conversations with him while we were going through this process. You could tell that he wanted to help us get what we really wanted and not just have us settle so he can make a sale. We look forward to continuing our business here in the future. More