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Route 1 Hyundai

Monmouth Junction, NJ

4.7
3,061 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3905 US-1

Monmouth Junction, NJ

08852

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Showing 3,061 reviews

July 21, 2016

Long wait but very good service The salesman that helped me was very courteous, friendly, and made a person feel welcomed. Will definitely refer others whenever someone is looking f More

by Eneida Estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
Jul 25, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 21, 2016

Best ever . Friendly, patient, very helpful in explaining options, controls on the vehicle. Did not push options I did not need or want. Helped me get to the pr More

by sdexter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Miceli, Alex Furmanec
Jul 25, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 21, 2016

Sonata sport Sales team met my expectations in a friendly and timely manner. Was an overall good experience. Did not spend excessive time waiting. Will definitely More

by redprincess17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
Jul 25, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 19, 2016

leasing car Ali G was very professional and knowledgeable. The service was quick and friendly and I got a good deal. We were out and about with our new car in few More

by amalik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali G
Jul 19, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 18, 2016

WORST DEALERSHIP EVER I can't even believe the experience I have had with DCN. I have leased cars from audi, acura, honda, and hyundai in the past and I have never seen su More

by Elt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colleen Oberly
Jul 19, 2016 -

Route 1 Hyundai responded

This is a very unfortunate situation. Greg and Colleen have communicated with the customer the terms of the lease agreement. All contracts have been signed by the customer and DCN did fulfill all their commitments as agreed to. Unfortunately the individual writing this review was not present at time of transaction. It is unfortunate when there is a disconnect between our clients. However, we do not react to xxxxxxxxxx threats of social media bashing especially to someone who does not have all the facts. We have tried to resolve this issue to no avail many times. We have fulfilled all terms and conditions agreed upon. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

Jul 20, 2016 -

Elt24 responded

Funny what Colleen fails to admit to is that she participates in discourteous and unscrupulous business practices. CALLING A CUSTOMER back is considered a normal, courteous, and proper business practice, which she did not do. It is obvious how much they "value their customers" when they can't even return a phone call. Good luck to your dealership with management that behaves in that manner.

July 16, 2016

Bad experience stay away! Will try to scam you! I wasted two days at this place, this new team of sales people and management lack the skills and professionalism when it comes to dealing with their More

by Parimal1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damian, dioki , Robert Licciardi
Jul 16, 2016 -

Route 1 Hyundai responded

I am very sorry to hear of your experience. Please contact me to discuss this further. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 16, 2016

Easy quick Not wasting time getting right to the point less time in dealership makes me happy love my truck and features no problems will come back. More

by angelic168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Grippo
Jul 16, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 15, 2016

Easy lease process. We came here to trade in a lease and Lorenzo made the process very easy. We told him exactly what we wanted and he cam theough with that and more. Wou More

by soccergal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Miceli
Jul 16, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 15, 2016

Very satisfied We are very satisfied with the overall experience. Our sales person took his time and answered all of our questions, and we had a lot of questions. We More

by vincevillav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nock
Jul 16, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

July 15, 2016

A good experience in car buying Ali G is a very professional rep.Of DCN Hyundai.I would recommend Ali to everyone.Good luck to all at DCN Hyundai in the future.I plan on bringing More

by klam824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali G
Jul 16, 2016 -

Route 1 Hyundai responded

Thank you for the positive review! We value you as a customer and appreciate your business. Thank you, Colleen Oberly Customer Relations Manager 732-821-4000 x230

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