Route 1 Hyundai

Although I walked into the dealership not knowing precisely what color car I wanted, I did however know the specific functions of the car I wanted to take home with me. Mr. Horton (Keith) came up to precisely what color car I wanted, I did however know the specific functions of the car I wanted to take home with me. Mr. Horton (Keith) came up to me, introduced himself and offered his assistance. He asked me whether or not I was there to see a specific sales person. This is important to me because it shows a level of respect for his coworkers and most of all shows integrity in the dealership. He escorted me his work area and when he offered me something to drink, I immediately felt relaxed and comforted...he attended to my basic needs as a human being FIRST! In addition, I liked the way Keith explained everything to me in detail. He was mild mannered and did not get frustrated with my repeated questions. He generously outlined the sales process, he recited over and over again until I fully understood the details of purchasing my new car. He fully engaged with me, he helped me to clear my thoughts and was able to choose the perfect color. At the end I asked him "so Keith, at which point during the process did you want to strangle me?" He said, "at no point" He went on to say "I know this is a difficult time for you and many people". He said let's face it "It's a lifetime purchase and a big decision in your life". I LOVE MY NEW CAR! Thanks Keith! More

Samy is hard working and knowledgable. Very kind and patient. Following the needs of customer to the end. Very joyful in working with him always patient. Following the needs of customer to the end. Very joyful in working with him always More

Anthony Cassiere gave great customer service, he was patient and didn't once make me feel like I wasn't important even after he knew money was a problem for me, He never left me and stayed around until patient and didn't once make me feel like I wasn't important even after he knew money was a problem for me, He never left me and stayed around until all the necessary steps was finished. Then he spent time in the car trying to teach me how to use things, great touch!!! He didn't just put me in there and said "goodbye" because the deal was over. That young man gave me GREAT customer service. I've NEVER gone to a car dealership that kept their promises when advertising. It was true what was said in the commercials. I can't believe how great the payments turned out to be. I LOVE MY CAR!!!! Anthony and Brad Benson saved my life. I would gladly recommend this company and Anthony as their salesman. Thanks again, Cassandra Stanley More

Bill was great. He was very friendly, as well as knowledgeable about the vehicles he was selling. Bill was very upfront and honest about what to expect with our budget and was able to accommodate us knowledgeable about the vehicles he was selling. Bill was very upfront and honest about what to expect with our budget and was able to accommodate us. The sales manager as well as the person who helped us in the finance department were both helpful, friendly and knowledgeable too. I would definitely recommend Brad Benson to others looking to purchase their next vehicle. More

My experience at Brad Benson was completely opposite of what another car dealer had told me to expect. I am very satisfied that I decided to give them a try. Bill Terrell was awesome, as a sale person he what another car dealer had told me to expect. I am very satisfied that I decided to give them a try. Bill Terrell was awesome, as a sale person he walked me through the entire sales process with absolutely no pressure. I highly recommend anyone who is a first time buyer or an seasoned car owner considering buying a Hyundai to checkout Brad Benson and if possible, ask for Bill Terrell, the price was right!!! Virginia More

Bill was GOOD. TOO LONG,was late for work,promised i wouldnt be.B.S $500 GIFT CARD PROMISE TO GET PEOPLE. Rude finance dept wouldnt be.B.S $500 GIFT CARD PROMISE TO GET PEOPLE. Rude finance dept More

I went into the dealership based on advertising I had heard on the radio, that indicated they would help people with credit issues finance a new vehicle. Since I had declared bankruptcy in 2010, and was heard on the radio, that indicated they would help people with credit issues finance a new vehicle. Since I had declared bankruptcy in 2010, and was in need of a reliable vehicle for my long daily commute to work, I decided to stop in after checking them out online the night before. Jaren Pollard was my assigned sales consultant and made the entire process comfortable, informative and friendly. Considering my credit history, he had to work with his colleagues to jump through many hoops to provide me with an affordable option. I drove home that day with a beautiful Hyundai Elantra, stocked with all the conveniences I could have hoped for. Although it was a long day, Jaren made the whole experience bearable and fun. He is a great unique guy, who gives the auto sales profession integrity by virtue of his kind and caring attitude. I appreciate the care that was shown to me and my family and look forward to many happy years with my new car. Thanks, Jaren!!! More

Peyman took the time to help me throughout my car buying experience. He was extremely professional and went the extra mile to help me get into the car that I wanted. This is the second time my family has experience. He was extremely professional and went the extra mile to help me get into the car that I wanted. This is the second time my family has purchased a car from Brad Benson and thanks to Peyman I will be coming back again. I can’t say enough about his service and will be recommending him to friends in the future. More

Every one that I encountered at the dealership was very helpful. I left feeling very comfortable about my purchase and would recommend the dealership to others. helpful. I left feeling very comfortable about my purchase and would recommend the dealership to others. More

Our Sales Rep Bill Terrell was great right from the moment we got out of our car in the lot. He was very helpful and knowledgable...not pushy. Definetly would recommend Bill and would return to him ag moment we got out of our car in the lot. He was very helpful and knowledgable...not pushy. Definetly would recommend Bill and would return to him again for another car purchase. The whole car buying process took much longer than we expected (we were there for about 5 hours). Would have liked to have gotten more for our Sonata trade-in. All in all, so far... love the 2013 Sonata!! More