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Route 1 Hyundai

Monmouth Junction, NJ

4.7
3,062 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3905 US-1

Monmouth Junction, NJ

08852

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Showing 3,062 reviews

December 20, 2012

THIS PLACE SUCKS!!!. I was interested in purchasing a 2013 Hyundai genesis. I recently went to sansone hyundai located in Avenel nj. I spoke to a salesperson over there who gave me a price of $37,500 for More

by NAVIN031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ed flannigan
December 19, 2012

My daughter and i had a wonderful day. She purchased her first new car, an elantra coupe ,now i barely see her she loves it so much. I purchased a sonata. Staff was very friendly and accommodating. Our dyna More

by only1belinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny & Barbara.
Jan 01, 2013 -

Route 1 Hyundai responded

It's great to hear that you had a good day here at the dealership! My name is Tom Mastro and I handle customer concerns here at Brad Benson Auto Group. It makes me very happy to hear you say "Brad Benson feels like home". We take great pride in our customer service and satisfaction here, and if there is anything else I can do for you, please don't hesitate to ask. My email address is CustomerService@BradBensonAutoGroup.com. Enjoy your new Sonata!

December 19, 2012

It was my first time buying a car this past Saturday. I came in with my mom, and Manning was waiting at the door for us. He was funny, nice, and personable. Overall the day which I was very nervous about More

by mrgibbs117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cordaro
Jan 02, 2013 -

Route 1 Hyundai responded

mrgibbs117, Thank you very much for taking the time to sit down and write this review. It's great to hear that you felt comfortable at the dealership, and that Manning went out of his way to make sure you were happy with your purchase. My name is Tom Mastro and I handle customer concerns here at the dealership. If you need anything in the future, please reach out to me at CustomerService@BradBensonAutoGroup.com. Thanks again!

December 14, 2012

Very great service. Steve is awesome. He helped me so much. Everyone there was nice, some singing and dancing. Steve was very descriptive with the car and helped me until I got a price I could afford. Th More

by april.gresham.71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve landesman
Jan 01, 2013 -

Route 1 Hyundai responded

Thanks for driving so far, and thanks for writing this review! My name is Tom Mastro and I handle customer concerns here at the dealership. I'm glad that Steve could take care of your needs, and he was able to get you into a car that you could afford. Please don't hesitate to reach out if you need anything in the future. My email address is CustomerService@BradBensonAutoGroup.com. Enjoy your new car!

December 13, 2012

It was a pleasure to have met Sammy Chou. I went in with an interest in buying an SUV, having done a little research with the make and model I was hoping to buy. Sammy was friendly from the moment he steppe More

by olppunol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther M Kim
Jan 01, 2013 -

Route 1 Hyundai responded

My name is Tom Mastro. I head up customer satisfaction here at the dealership, and I want to thank you for taking the time to write this review for Brad Benson Auto Group. It's always nice to hear such a great report about one of our salespeople, especially when you describe his service as "top-notch". If you need anything in the future, please don't hesitate to contact me at CustomerService@BradBensonAutoGroup.com.

December 13, 2012

I was particularly impressed by Bills patience with me as I was undecided at first if it was the car I wanted. I don't like to make quick decisions on big purchases. He wasn't pushy and allowed me to reall More

by Ian10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2013 -

Route 1 Hyundai responded

Thank you very much for writing this review about the dealership. My name is Tom Mastro and I am head of our Customer Satisfaction Center here. It's great to hear that you felt very comfortable throughout the course of your time here, and I'm very happy that Bill could meet your needs. I hope you're enjoying your new car, and please reach out if you need anything from the dealership. My email is CustomerService@BradBensonAutoGroup.com. Thanks again!

December 12, 2012

This is my 2nd car I've purchased from Brad Benson. Bill Terrell sold both cars to me. Bill is a true professional,very friendly and goes out of his way for the customer. It was a pleasure to have him handl More

by laurag70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Route 1 Hyundai responded

laurag70, My name is Tom Mastro and I represent the dealership's customer satisfaction department. Thank you for your return service with us, and thank you for writing this review! I will certainly relay your kind words to Bill, and I'm glad to hear about your recommendations to friends. If there is anything that I can do for you in the future, please don't hesitate to reach out to CustomerService@BradBensonAutoGroup.com. Thanks again!

December 12, 2012

Sammy chow help me to get the car I want. He know what he was doing. He know a lot about the car he was selling. More

by Benjaminmiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2013 -

Route 1 Hyundai responded

Benjaminmiao, Thank you for taking the time to write this review! My name is Tom Mastro and I handle customer satisfaction at the dealership. We pride ourselves on knowing our cars in and out, and I hope you will come back to us in the future. If there is anything that I can do, please don't hesitate to contact me at CustomerService@BradBensonAutoGroup.com. Thanks again!

December 11, 2012

I had a fantastic experience in buying my Elantra last year from Steve. He and Ed made the process easy and painless. I told them on the phone what I did and didn't want. When I got there, they had a car More

by nliddane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Route 1 Hyundai responded

nliddane, Thank you for taking the time to write this great review for the dealership. My name is Tom Mastro and I deal with customer service here. It's always great to hear reports of a "fantastic experience" at the dealership, and I hope that you come back and visit us for service or whatever you need. If there is anything that I can do for you, please don't hesitate to reach out to me at CustomerService@BradBensonAutoGroup.com.

December 06, 2012

I was very happy with the service I received when test driving and selecting the vehicle that was right for me. Sammy is an extremely kind and patient individual who really knows your product line, espec More

by Kdamore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Route 1 Hyundai responded

Kdamore, It's great to hear that you left the dealership satisfied with your service, and in the right vehicle. Thank you for writing this review! My name is Tom Mastro and I handle customer service here at the dealership. I'll be sure to let Sammy know that his hard work does not go unnoticed, and I hope that you'll come back to see him in the future! If there is anything else that I can do for you, please contact me at CustomerService@BradBensonAutoGroup.com. Thanks again!

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