Route 1 Hyundai

I was introduced to the Brad benson dealership and Sammy Chow after the devestating Tropical Storm Sandy invaded my community. My car among other things was totalled. Although I was in dire need of transpor Chow after the devestating Tropical Storm Sandy invaded my community. My car among other things was totalled. Although I was in dire need of transportation, I can't say that I was a willing participant in the buying process. There was just too much going on to be excited about buying a new car. The folks at the B Benson dealership were really helpful and very friendly. I'm thankful they could keep a smile in thier voice and on thier faces when I couldn't. So I apologize, that I was not the best customer and thank them for thier professionalism. Lisa Zoller More

This is a follow up to an earlier review about my first visit to this dealership. I had a horrible experience the first time I went to this dealer. I left on a Saturday after they offered me next to nothin visit to this dealership. I had a horrible experience the first time I went to this dealer. I left on a Saturday after they offered me next to nothing for my trade in. The sales manager Ed R. called me back the following Wednesday. He was surprised we didn’t make a deal and wanted to know what it would take to make one. He said he was on vacation and he apologized for not being there on Saturday. He stated that they had a wholesaler who would be at the dealership and they would like to re-evaluate my car to see if they could offer me more for the trade in. Reluctantly, I went back. WORST MISTAKE!! There was NO wholesaler. They lied. Also, the manager who said he was on vacation during our first visit was NOT!! The Saturday we were there he was sitting at the table next to us dealing with another unhappy customer. Of course it went downhill from there. They had a problem getting to the lot. They didn’t know what car they originally showed me & they didn’t know what numbers they gave us the first time on the new car. We showed them the ad with the 30% of DPP. The DPP INCLUDES the $700+ destination fee. They took the 30% off and then tried to add the destination fee on again. Magically my car went from being worth $1200 on a Saturday to $3500 the following Wednesday when it was NEVER re-evaluated. I will never buy a car from this dealership and will tell everyone I know to never give them business. I found another dealership where I got the car I wanted at a great price and the people there were absolutely amazing. More

We had a difficult personal situation in the recent loss of my husband. My son was really ready for a new car and it would be his first, albeit cosigned purchase. Both Damien and Dan were very 'real' peop of my husband. My son was really ready for a new car and it would be his first, albeit cosigned purchase. Both Damien and Dan were very 'real' people, family people themselves, and it showed. Although we were there longer than expected, there is often that sort of paperwork involved in any new car purchase with trade in's etc. We were fine with that. Looking forward to an excellent relationship forward in terms of ongoing service/maintenance etc. My son is quite pleased with his brand new 2013 Hyundai Elantra. More

Our experience with brad benson was one of the best I've had with a dealership. Bill was very accomodating from start to finish. He was very thorough with the vehicle we purchased which was one of the decid had with a dealership. Bill was very accomodating from start to finish. He was very thorough with the vehicle we purchased which was one of the deciding factors in buying the car. Thank You Tracey Ulshafer More

Mr. Chow or Sammy is by far one of the nicest consultants I have ever met in my life! First of all, this is my second time visiting Brad Benson Hyundai! The only reason I came back to Brad Benson is because I have ever met in my life! First of all, this is my second time visiting Brad Benson Hyundai! The only reason I came back to Brad Benson is because of Mr. Chow or Sammy's service to me and my father. He is funny, professional, respects his clients and most importantly, he truly cares about his clients and is passionate! Even though I was extremely tried, he was looking out for me, and I was so touched by his professionalism. He answers the questions and explain to me in the appropriate amount of content. He is benevolent and is affable to speak to him. Words cannot describe how impressed I was. His attitude is refreshing and his optimistic view of looking at things is simply fantastic because he makes my father and I calm and happy. He is an asset to Brad Benson. I look forward working with him again in the future, and it would be a third time seeing him again! I would highly recommend Sammy or Mr. Chow to any of my friends and visitors to Brad Benson! Sammy, thank you! You made my day! And, I appreciate your help! More

The Sales Rep took the time to explain the car we purchased. Kevin Moore was an excellent salesman and a great source of information. I would recoment Brad Benson to buy a car. purchased. Kevin Moore was an excellent salesman and a great source of information. I would recoment Brad Benson to buy a car. More

Our 2011 Sonata had been giving us problems since we purchased the car on June 23, 2010. When we called to see what could be done about the situation we were asked to come into the store that day. We purchased the car on June 23, 2010. When we called to see what could be done about the situation we were asked to come into the store that day. We were greeted by Peyman immediately and he assured us that our needs would be taken care of. Peyman is a proffessional, courtious, funny salesman. We were very comfortable in his presence. The end result was us leaving the dealership with a brand new 2013 Sonata...no money down, little increase in our montly payment. We were also given a check for the money it cost to tow our vehicle. A fair trade considering our troubles with the 2011. We understand that problems can occur but all is forgiven when you are treated as a valued customer as this dealership did! Thanks Peyman and Brad Benson Dealership for your concern. We will definitly be back. Colleen and Kevin Kolacki More

This was my second vehicle I purchased from Brad Benson Hyundai.The reasons behind the repeat visit was simply because the first was exceptional. And I have to say the second even exceeded my high expectat Hyundai.The reasons behind the repeat visit was simply because the first was exceptional. And I have to say the second even exceeded my high expectations. First of all... Bill Tarrel is SO amazing at what he does. He redefines the definition of car sales man. He is smart, witty, funny, and most importantly- my kids adore him!!! Secondly, the level of professionalism by the complete staff through and through was superb. The managers, the finance gentleman Oscar, and the really nice guy (I forgot his name- who sealed the deal and I hugged) all were fantastic. Lastly, I would most certainly recommend this dealership and all of its assets to everyone I know!!! Yours best, Rebecca Schindler More

My dad, sister and I came into Brad Benson just to browse and look at our options. This was not the first time we were here,we got our previous car from them after they were highly recommended by another rel and look at our options. This was not the first time we were here,we got our previous car from them after they were highly recommended by another relative. As we entered we were greeted by the people working there and also our previous sales representative Ali G who noticed us right away and came over to help us. Ali G, really tried to help us and work with our budget and needs. He was pleasant, listened to what we needed,gave helpful suggestions and we felt comfortable to trust his judgement. Also dealing with Daniel and the paperwork, everything was explained to us about what we were recieving. Yes, the process sometimes takes some time but it is for our benefit. I would really recommend this dealership because we felt comfortable and pleased with everything. Thank you Brad Benson Dealership and Ali G. More