Route 1 Hyundai

My mother and i came in not looking to buy, but we walked out with a 2013 Elantra. This was due solely to the spectacular service we received from Manning. He was nothing but pleasant and let us know from th out with a 2013 Elantra. This was due solely to the spectacular service we received from Manning. He was nothing but pleasant and let us know from the beginning that he was here to make us happy and would do whatever he could to have us leave with a car at a price that we were 100% comfortable with. And he did just that. He went above and beyond for us and I am so happy that we ended up being taken care of by such an amazing salesman.  More

Felix was very courteous and informed us of all the new features in the new Elantra. Helped us right away.Felix was always attentive to all of our questions and concerns and answered them promptly. I will features in the new Elantra. Helped us right away.Felix was always attentive to all of our questions and concerns and answered them promptly. I will come back to this dealer again . More

My wife and I went in only to check out the veloster, i didn't want any help just wanted to look at the vehicle. A salesman showed me where it was and then came Tom R as he is the owner of the place trying didn't want any help just wanted to look at the vehicle. A salesman showed me where it was and then came Tom R as he is the owner of the place trying to convince me to run my credit after I repeated numerous times that I was just browsing and that I had been turned down at many dealers and could not get financing. He gave me the whole story how the sale hundreds of cars a day and they can ask the bank for a favor and get me approved. At last I gave in and agreed to run the credit and 5 minutes he comes back and tells me that I am approved and just pulls out a random car from the back lot(hyundai accent)for me to test drive. Remember we went in wanting a veloster but he tells me i can only get approved for an accent which the one he showed me was the same price. He was just pushing a car they had there at the moment. We take it for a test drive and it was ok but since he said I was getting approved we were going to take an accent but not in a beige interior like he had showed us, this is where it all went downhill. I told him we wanted black interior and he tells me Im getting you into a car what does it matter what color it is just take what we can give you. I responded by saying im still going to be paying for the car so I want to pay for something that I like. He had an attitude and just walked away without saying a word and just left us there with the salesman even he didn't know what to do next, to his credit the salesman tried to make the best of the situation and tried finding another car for us. He found us something a little better but not 100 percent what we wanted. Then came time to talk numbers, now Tom R. is back he wants me to put down 2k and pay $450 a month for a 17k dollar car which is just insane and I tell him there is no way I was doing that, once again very rudely he tells me he's doing me a favor and basically to suck it up. I said no and i was willing to pay up to 300 a month. He says let me work some numbers ill be right back. 45 minutes later I see him outside talking to other people and see us sitting there but does not acknowledge us at all even the poor salesman sitting with us was once again quite confused. I told the salesman it was taking too long and I had somewhere to be so he went to ask what was going on he comes back with no info. 15 minutes later another sales person comes to the desk to tell me about a dealer in brooklyn where he can get me finaced for a vehicle and I tell him that's nice but I live in NJ and thats too far plus we already had an approval and that's why we were still sitting there. He tells me no that's why im here that I was never approved and he can send to that place in Brooklyn. Now I am upset that this suppose to be sales manager Tom R. made me waste 2 and half hours of out time to lie to us and have us just sitting there with no care in the world after talking down to us the few times he did speak to us. As we were leaving he walked by I saw him and asked him why did he waste all my time and lie to me about financing. At front of all their customers he yelled and said i try to help you but you don't want to pay go get more money than come tak to me, again talking down and yelling directly at me in the middle of the sales floor. Do not do business with this dealer because they will you chew you done and try and get you to pay a premium for any car on that lot. I also left a message in jim grace's mailbox which is the executive sales manager to complain about Tom and guess who got to the message and try to call me back to cover up none other than TOM himself. A week later I went to maxon hyundai and that same night I took home a brand new elantra for the price I was looking for. More

Manning is awesome! Friendly, helpful, detail-oriented. I brought my knowledgeable son-in-law with me to help with the purchase, and Manning was respectful and forthcoming. We got a fair price on the beau I brought my knowledgeable son-in-law with me to help with the purchase, and Manning was respectful and forthcoming. We got a fair price on the beautiful 2013 Accent. I have been driving the car for a few weeks now, and I couldn't be happier with it! Also, reps from Brad Benson have called to give me information on the use of the service center and offering classes in "getting to know" my new car. They really want to keep their customers happy! Thanks again, Manning. More

Felix is an outstanding sales rep. He gave us his undivided attention, was courteous, attentive and professional. We were referred to him by a friend who who also purchased a Sonata from him. We go undivided attention, was courteous, attentive and professional. We were referred to him by a friend who who also purchased a Sonata from him. We got a lease on a Sonata and will be back next year to trade it for another one but with more amenities. You are in excellent hand!!! Sincerely, Sandra Fermin-Idavoy & Ivo D. Idavoy More

Overall, I had a positive experience with Brad Benson, but you need to do your homework and negotiate hard. These guys are great negotiators and are ready to make a sale. I have received several calls fro but you need to do your homework and negotiate hard. These guys are great negotiators and are ready to make a sale. I have received several calls from the delearship after purchasing a vehicle to make sure I was happy and answer any questions. Bill went out to my car in 100 degree weather to put on my plates, which was impressive. More

excellent dealership with an excellent,friendly staff. I went there with the feeling of getting denied because of my credit but felix nieves and staff went out of there way to help me and get me into the v went there with the feeling of getting denied because of my credit but felix nieves and staff went out of there way to help me and get me into the vehicle that i wanted. A+ dealership!!! More

My experience with dealing with Mr William Terrell was smooth and easy. He understood what I needed and the price I was willing to pay. I bought two cars from him and it was all I could ask for. I would r smooth and easy. He understood what I needed and the price I was willing to pay. I bought two cars from him and it was all I could ask for. I would recommend him to family and friends. Bill went above and beyond for me. My rating is across the board as far as I am concerned. More

As a first time car buyer who was not expecting to buy a new car for a few years, Brad Benson dealership was able to help me find the perfect car. I purchased the Veloster, thanks to a wonderful salesman na new car for a few years, Brad Benson dealership was able to help me find the perfect car. I purchased the Veloster, thanks to a wonderful salesman named Keith Horton, who explained in detail, how safe and eco-friendly this car is. I did have a few issues with getting the correct car, but the dealership went above and beyond to make me happy with the finished product. I would highly recommend this dealership to anyone who is looking for a friendly and fun car buying experience. More

I love Brad Benson employees, this is my third vehicle, two purchased and my first leased vehicle. My experience was awesome! These guys are excellent at what they do and went beyond my expectations! The two purchased and my first leased vehicle. My experience was awesome! These guys are excellent at what they do and went beyond my expectations! The Best of the Best hands down, I will be back for my next purchase; Highly recommend. More