Route 1 Hyundai

Good price, good salesman, don't leave without keys, manuals, key fabs etc. It took some work to get the deal but it was finally done. manuals, key fabs etc. It took some work to get the deal but it was finally done. More

After a bad experience at another NJ Hyundai dealership, I went to Brad Benson from a recommendation from a family member. I kicked myself for not coming to Brad Benson first!! Bill Terell was my salesman I went to Brad Benson from a recommendation from a family member. I kicked myself for not coming to Brad Benson first!! Bill Terell was my salesman and was a great guy. He welcomed us soon after we exited our car in the parking lot. He was extremely helpful, knowledgeable and treated us like we were his family visiting his home. He was very professional with working through the deal and took charge in making sure everything was taken care of with my registration, insurance and even the hook-up with the Blue Link system in my car. He had a great sense of humor and still stayed professional in working with us. I would highly recommend Brad Benson and Bill Terrell for a car purchase. More

When I first pull up in the parking lot I was greeted by When I first pull up in the parking lot I was greeted by Bill before I could step out of my car. He was very friendly and courteous and the warmth an When I first pull up in the parking lot I was greeted by Bill before I could step out of my car. He was very friendly and courteous and the warmth and welcoming that I experience with him was wonderful. He made that I was clear on what I was looking for, my badget and what I can afford, he went over every detail with me and the test drive and finally I was able to leave with the car I wanted and I was very happy with it. More

Bill was a great guy to work with thank you for The good Bill was a great guy to work with thank you for The good deals on both the cars. The accent is a great car. Thank you for the great time Bill was a great guy to work with thank you for The good deals on both the cars. The accent is a great car. Thank you for the great time More

I went into Brad Benson to find out more about their 30% off /6,000 check deal being advertised on the radio. I left buying a 2012, Veloster! I have never bought a new car on my own- without having someone off /6,000 check deal being advertised on the radio. I left buying a 2012, Veloster! I have never bought a new car on my own- without having someone accompany me for the purchase. I would like to say that Bill Terrell was extremely pleasant to deal with! I would recommend him to anyone buying a car. I did not feel pressured by him at all. As a matter of fact, I think he is one of the main reasons I actually went through with the purchase at Brad Benson, Hyundai! He was well informed and courteous. He went out of his way to answer questions and help me feel comfortable. If you are looking to buy a Hyundai, I would say go to Brad Benson and work with Bill Terrell! You will be happy you are dealing with such a nice salesperson! Thanks Bill! More

Bill Terrell, our salesperson, was very courteous, very helpful and very knowledgeable. Whole experience was very pleasant. Price was in our range. We would highly recommend Bill Terrell and Brad Benson helpful and very knowledgeable. Whole experience was very pleasant. Price was in our range. We would highly recommend Bill Terrell and Brad Benson dealership, More

It was a good experience shopping at this dealership. It took all day, but overall I left satisfied. Everyone was curteous, helpful and knowledgeable about the vehicles. Bill was very tentative and conern took all day, but overall I left satisfied. Everyone was curteous, helpful and knowledgeable about the vehicles. Bill was very tentative and conern about my likes and dislikes. He has great rapport and I would recommend BradBenson Dealership! After reading some negative feedback, I hope I do not experience any problems with my registgtation or follow through that is required, once i left the dealership. More

Harold, spent the time to answer all our questions and worked hard with us to cut a deal for a new Genesis. He was very knowledgable regarding the inventory and showed us exactly what we were looking for. worked hard with us to cut a deal for a new Genesis. He was very knowledgable regarding the inventory and showed us exactly what we were looking for. Took us for a couple of test drives and was very accomodating to our needs. I would gladly recommend Brad Benson, and already have to a few friends. More

Lousey Salesperson, and Lousey Manager. Salesperson was Lousey Salesperson, and Lousey Manager. Salesperson was not what I expected and the Manager he called over was rude, embarrising, talked down at me. Lousey Salesperson, and Lousey Manager. Salesperson was not what I expected and the Manager he called over was rude, embarrising, talked down at me. Left. More

It takes hard work and dedication to achieve the level of terrible service that I experienced at Brad Benson Hyundai. My appointment took over 2.5 hours for an oil change and I was over-charged. The appo terrible service that I experienced at Brad Benson Hyundai. My appointment took over 2.5 hours for an oil change and I was over-charged. The appointment was scheduled during a staff meeting. There was one person (who ignored me) in a bay of probably 9 lifts. After the staff meeting was over it took 3-5 minutes for someone to assist me. The employees were mad at each other and managers were arguing at the entrance to the shop. Later on I had employees blatantly disregard customers' requests, which ended up in a manager yelling at a customer. My paperwork was lost, causing me to fill out more forms and none of the service charges were explained. What makes me more nervous is whether they were unable or unwilling to explain my bill. The vehicle was returned late and scratched. After being sent to detail, my car was lost and finally returned in the same condition. Another 30 minutes later I see more unhappy customers walking out with services that were not provided. I had been sitting in front of the service counter for 20 minutes before I asked on the status of my car, they did not even know I had been waiting. I will never return to Brad Benson Hyundai as I have discovered that the reputation of untrustworthy service and demeanor proceeds them in my residential area. More