Route 1 Hyundai

This was my second experience with Route one Hyundai. Chet was very knowledgeable, honest and thorough throughout the entire process. The overall experience was pleasant and I highly recommend them. Chet was very knowledgeable, honest and thorough throughout the entire process. The overall experience was pleasant and I highly recommend them. More

Do NOT give your credit card information to this company for deposits. They will steal your money and then lie about returning it. Despite numerous attempts to resolve the issue, including calls and emails for deposits. They will steal your money and then lie about returning it. Despite numerous attempts to resolve the issue, including calls and emails over the span of three months, I have received no legitimate response. When I requested proof of the deposit return, they gave me nothing more than a handwritten note. This is fraud. Someone within this company is clearly pocketing the funds. If you’re not in the process of purchasing a car, don’t expect a single callback unless they need more money from you. This dealership operates with complete disregard for customer service and trust. It’s beyond time for the authorities to investigate. This business should be shut down. More

Staff are very nice and friendly. Dealership is spacious. And plenty of space to park. Dealership is spacious. And plenty of space to park. More

Friendly Staffing, Knowledgeable Staffing, Great Management, Staffing, Easy to work with, Plenty of inventory to look at and decide what you want, Real nice service department. Management, Staffing, Easy to work with, Plenty of inventory to look at and decide what you want, Real nice service department. More

Salesman was great ! Painless ! Excellent dealership ! Wasn’t really expecting to buy a new vehicle today but couldn’t pass the deal and experience! Painless ! Excellent dealership ! Wasn’t really expecting to buy a new vehicle today but couldn’t pass the deal and experience! More

Route 1 Hyundai is more than just a dealership; it’s a haven for excellence and care. From the moment I stepped onto the property, I was struck by the impressive facility—a modern and welcoming space that haven for excellence and care. From the moment I stepped onto the property, I was struck by the impressive facility—a modern and welcoming space that radiates professionalism. The service center, in particular, stands out as top-notch, exuding confidence and quality in every detail. I traveled an hour to get there based on a price advertised on the internet, and I will tell you—it was absolutely worth the journey! A special shout-out must go to Kevin Shulca, who redefines what it means to be a salesperson. His expertise was evident at every turn, his friendliness made the process enjoyable, and his follow-through was simply unparalleled. Kevin ensured that my experience was seamless from start to finish, and for that, I’m incredibly grateful. The outstanding service didn’t stop there. The Sales Manager, Mike, and the Finance Manager added their own touches of brilliance to the process. Their expertise, kindness, and willingness to go the extra mile created an experience that was as smooth as it was memorable. Route 1 Hyundai sets the bar high for what a dealership experience should be. It’s a place where professionalism meets genuine care, and where every team member strives to make your experience extraordinary. More

Team was personable and friendly but not upfront concerning their practices. They need to be more honest with their customers concerning their practices. They need to be more honest with their customers More

Understaffed. Only cares about closing deals. Didnt give a tour of the car, just handed me they keys and that was it Only cares about closing deals. Didnt give a tour of the car, just handed me they keys and that was it More

I saw this certified pre-owned vehicle for sale on their website. I spoke with two sales person over the phone to inquire about pricing of the vehicle and possible discounts. Both said they would talk to th website. I spoke with two sales person over the phone to inquire about pricing of the vehicle and possible discounts. Both said they would talk to the sales manager and get back to me within the hour. They never did. Against better judgement I decided to drive an hour up there anyways for a test drive of the vehicle. After the test drive, at the table with a different sales person, I was presented with an out the door price break down. To my bewilderment, there was hidden fees that the dealer tacked on, but was not disclosed on the car's listing. The car is listed for $32,656, but with the undisclosed fee, the car became $38,146. Nearly $5,500 increase. If the listing is for a CPO car, then the certification fee and inspection fee should have already been incorporated to the price. This stealership makes deceptive advertising to lure customers in. More