Route 17 Nissan

Excellent car buying experience I would like to thank Kevin.P for his professionalism. Although my credit wasn't all that good he took the time to find solutions to my credit problem I would like to thank Kevin.P for his professionalism. Although my credit wasn't all that good he took the time to find solutions to my credit problem. Within minutes he formulated a solution and got me in to brand new altima. I really like not only the service but the care that this dealership shows. I will definitely recommend this place and Kevin.P More

Excellent Experience My overall experience at this dealership was excellent. I was purchasing my third vehicle and Eddie Singh made my purchase very smooth and fast. He My overall experience at this dealership was excellent. I was purchasing my third vehicle and Eddie Singh made my purchase very smooth and fast. He was knowledgeable in the vehicle I was interested in purchasing and very patient with us. He took us for test drive and was very prompt in fixing an issue we had with the vehicle. He has excellent professional mannerism. I highly recommend this dealership and Eddie as your salesman. Happy Customer! More

stay away, most unprofessional piece of garbage Will lie on your face. Rude and ignorant. Won't honor their word. Stay away from George, newbie salesperson. Didn't knew what he was doing. Underqua Will lie on your face. Rude and ignorant. Won't honor their word. Stay away from George, newbie salesperson. Didn't knew what he was doing. Underqualified unprofessional manager. Go elsewhere. More

Happy to have a new car I spoke with Yasmene on the phone that was very kind and set up an appointment for me to test drive the new Altima. When I got there, Luis helped me I spoke with Yasmene on the phone that was very kind and set up an appointment for me to test drive the new Altima. When I got there, Luis helped me by taking me out for the drive in 2 different models. I ended up getting the SL package and am super happy with it. Great car all around. More

Outstanding Customer Service and Buying Experience I've had the pleasure of working with James D. and JR who listened closely to my needs and expectations. Extremely satisfied in going to Nissan of Me I've had the pleasure of working with James D. and JR who listened closely to my needs and expectations. Extremely satisfied in going to Nissan of Meadowlands to lease my new car. They made the process easy, answered all questions asked and usually buying/leasing a new car takes long, but this time I felt completely paid attention to and most importantly treated as a valued customer. Very friendly experience, yet professional and courteous. Will continue to recommend this facility and its staff. Thank you for my new Nissan and overall excellent service! Keep up the amazing work! More

great experience I had a great experience, Kevin was extremely helpful getting me into an affordable lease. He he was extremely professional and answered all of my I had a great experience, Kevin was extremely helpful getting me into an affordable lease. He he was extremely professional and answered all of my questions. He made what i thought was gonna be a long drawn out process seem really easy. After trying a couple different car companies what honestly made me choose nissan was the car buying experience provided to me by their excellent salesman who was friendly and helpful and made me feel like i was being helped to find the car i wanted rather than one i was told i had to have More

Amazing experience The salesman Kevin provided great service with his interest and professionalism. Kevin made buying a car easy and actually fun. He knew in great det The salesman Kevin provided great service with his interest and professionalism. Kevin made buying a car easy and actually fun. He knew in great detail the car he was selling and help answer any doubts that I had. I definitely recommend Meadowlands Nissan and definitely recommend anyone interested in buying a car to see Kevin. More

Very friendly and proffessional I went in wanting to know my options to buy out my lease or get a new car and start financing. Julian advised financing would be to expensive and I sh I went in wanting to know my options to buy out my lease or get a new car and start financing. Julian advised financing would be to expensive and I should buy out instead. I did just that. They made that happen for me. I got out of my lease a year and a half early so that I can now make payments on a car I own. I was very happy with their service. They could have tried to sell me a new car like I came in for, but thought it would be to expensive for me and gave me another option when other banks have said no to this in the past. More

Friendliness and professionalism My overall experience at the dealership was really good. The staff is really friendly and professional. The service staff is also really good, very h My overall experience at the dealership was really good. The staff is really friendly and professional. The service staff is also really good, very helpful and provide detailed service. All the preowned cars that we checked out are kept in really good condition, well serviced and maintained and spotless clean. More

Why do I do this to myself? So I’m going to limit my review to this last year… Quality of work: Best way to put it is after my most recent oil change. They did an oil change So I’m going to limit my review to this last year… Quality of work: Best way to put it is after my most recent oil change. They did an oil change, Tell give me a list of all things they want to do, one being the battery. Now, the battery they have been telling me is “red” for over 1 year, I went to auto zone in January then advance auto parts September to tell me that the battery fine. So anyway this appointment they tell me the battery is Red, I tell them ill go to AutoZone. So I pick up my truck and start using it, to find out my predictive course lines on my rear review camera are misaligned, 1 hour after my appointment. I call them and they tell me they have no idea how this occurred, all they did was an oil change and multi-point inspection, one being the battery. So they tell me to schedule an appointment days from now so they can diagnosis the problem which will be 125$ at least. So after arguing with them they took me in for a walk in the next day with the service manager, Tony. My level of trust with these guys have been steadily declining over the last year, so I search Google to find out, “If the battery is disconnected or becomes discharged, the predictive course lines may not be displayed correctly.” (Nissan owner’s manual). Once I arrive Tony, service manger, opens up with, “we did an oil change, noting we did would have affected the camera.” This is obvious the best way to handle customers. After I show him the truck, and tell him my findings from the owner’s manual, he express that this is a coincidence, and I need to set up an appointment and will get charged at least 125$ for diagnostics. He tells me if I don’t like these terms I could go elsewhere. I see now that it’s not a coincidence that their www.dealerrater.com rating for service is 2 of 5 stars. So this was the final straw, I’m going to drive an extra ½ hour to find a better service dealer after I call Nissan Service Corporation. Customer Service: I love being told, that everything that goes wrong with the truck is my fault (every time to find out its covered by warranty and not my fault), and I don’t know anything about trucks, especially my own truck I drive everyday. They tell me the transmission should be jerky, and its normal as the truck ages (3 years 45,000 miles is when I reported this problem). They tell me that problems that occur after immediately after a service appointment is coincidence, and this second look after an appointment will cost a 125$ diagnostic fee. When I call about my most recent problem, they tell me they have no idea how this occurred, but after I searched Google for 15 minutes I found the answer right in the owner’s manual for the truck. Friendliness: Mike at the vehicle intake is awesome, always greats with a smile, and genuinely a great guy. Reception staff is sweet, and Bob from service was a nice. Everyone in service department is civil, but they have no problem belittling you. One thing I have to say, they keep trying to buyback my truck and all those people are unusually nice. After each visit I tell them how I feel, overall pretty good experiences but the wait time and multiple times I had to come back after a service appointment is crazy 25-50% of the time, only to have them not make adjustments in the 4 years I have used them. Appointments: They have an ongoing issue with appointment keeping and overbooking, but because of its location it’s easy for me to go there, no other service dealer near me. So when I make appointments when they open at 730-8am via phone, I have gone in and waiting till noon to get my truck, just for an oil change. My mistake, maybe I have too high expectations to make an appointment for a simple oil change, and then leave within 1-1.5 hours. (A few times I made online appointments the night before only to come in the next day, and they tell me they haven’t received their online appointment, so avoid that). So by learning from my mistake, I drop off my truck the night before and pick it up the next day, but 1 of my 4 appointments I had this year, when I came in after the service departments, they couldn’t find my keys so I had to wait 30 minutes to pick up. Normally, this wouldn’t be a problem, but I called the service department and told the specifically I would be in late after there department closes and they service representative said they would take care of it, keys and paperwork would be waiting for me at front desk, maybe my expectations are too high. Pricing/ Coupons: I get emails from them regarding discounts on services… I have brought them in a few times only to have the service representative say to me, I have given you another discount which is better, I take a second and do some math, and the coupon I have in my hand is better than their discount. I alert them, and teach them how math works and they rectify it for me on the spot. Overall price is on par with other dealers, but quality of work and customer service would be less than other dealers I have interacted with (Volvo, Subaru, and BMW) Overall experience: I just want my truck working to this pre-visit status, and I swear I will never set foot in that service department. I don’t know if this last visit went so badly because I have filled out there email surveys poorly. Regardless this most recent experience is the final nail in the coffin; I’m done with these guys. Don’t tell me I didn’t warn you! More